We are working with one of the UK's most experienced team of Chartered Surveyors & Commercial Property Experts and looking for a Commercial Property Management Administrator to join the team.
Working hours are 8:45am – 5pm (45 mins for lunch), Monday – Friday, the firm offers a competitive salary (negotiable depending on experience) plus training, on-site parking, pension, 25 days annual leave (increasing with service) + 1 extra day for birthday and bank holidays.
You will play a crucial role in assisting the Management Surveyor in day-to-day, predominantly office-based activities, managing the rent collection process and updating the management software to reflect payments received and changes in lease arrangements.
Main duties of the role include:
* Maintaining tenant and client records.
* Input new client’s and tenant’s information into Management Software.
* Update Management Software when changes occur including Rent, Reviews and Lease Renewals.
* Meet tenants at their premises when we receive new instructions along with the Surveyor to introduce the team.
* Issue all rent/and service charge invoices to tenants. Issue all rent collection fee invoices to clients.
* Chase tenants in relation to late payments by email and phone.
* Check bank accounts daily and update management software when payment is received.
* Reconcile client bank account following the end of the month.
* Prepare Debtors List at least once a month and discuss course of action with surveyor/clients.
* Prepare rent transfer statements and transfer funds to clients on a monthly/quarterly basis.
* Prepare documents to assist surveyors and forward information to clients using Excel and Word.
* Receive calls and emails from tenants and clients and either deal with the enquiry or pass to surveyor.
Essential:
* Experience of processing data on computer-based platforms.
* A good knowledge and experience of using Excel
* Attention to detail and confidence with numbers.
* The ability to take a supporting role in all aspects of the department’s activities including day to day landlord and tenant matters.
* Strong written, numeracy, communication/IT skills and will be comfortable dealing with clients, suppliers, tenants and other professionals.
Skills and qualifications:
* Experience with MRI/QUBE property management software systems preferable however training given if required.
* Good IT skills essential (especially Excel and Word).
* Strong written and verbal communication skills.
* Effective, confident communicator.
* GCSE/O-Level qualifications in English and Maths.
If you are an experienced Commercial Property Management Administrator, please apply, we’d like to hear from you