Aalberts
Aalberts engineers mission-critical technologies for ground-breaking industries and everyday life. We are where technology matters and real progress can be made. Humanly, environmentally and financially. With over 16,000 employees, Aalberts operates some 70 business locations and 80 service locations with activities in over 50 countries. Our organisational structure of four business segments is covered by some 15 business teams
your future company
Aalberts integrated piping systems (IPS) develops and manufactures an extensive portfolio of connections, valves, metal and plastic pipes and fixing technology to distribute and control water and gas. To contractors we offer a specified integrated optimised piping design. Our technologies enable the installer to work fast and reliable on a simplified and more efficient way. We do this for new build, renovation, repair and maintenance. The product portfolio is distributed with an excellent service through different channels.
Position:Technical Design service Engineer
Location: National (Head Office in Doncaster)
Reports to: Head of Technical and Design Services
Role Summary
The Design Service Engineer will play a critical role producing material take offs, quotes and technical submittals for prospective customer following analysis of the supplied project requirements.
Your primary responsibility will be to produce accurate takeoffs and quotations of the companys products, offering expert technical support and advice to staff and a range of customer types including consultants, contractors and distributors, in support of pre-and-post sales technical service activities, delivering solutions to potential and existing customers project requirements through strategic guidance.
Role and Responsibilities
Understands and adheres to Company safety, health & environmental and any other Company policies and procedures
Responsible for the delivery of technical expertise and can be seen as a technical expert and, first point of contact in their given field
Form effective working relationships with, specifiers, installers and wholesalers in support of the Aalberts IPS UK sales team in providing technical support.
Work closely with the Aalbert IPS UK sales teams to provide and develop technical customer engagement
Responsible for the development of technical quotations, submittals, specification clauses for focus specification products
Support function in developing and maintaining technical systems to aid specification and revenue achievement.
Liaise with other Aalberts ISP UK departments where required to effectively respond to customer / sales team / customer services requirements
Liaise with and support Aalberts IPS UK sales teams to provide support as appropriate.
Support Aalberts IPS UK customer services with technical product advice
Any other duties commensurate with the grade and nature of this position.
Profile / Background
Experience or a strong understanding UK Plumbing and HVAC systems and the associated components.
A background in technical services or technical support within the plumbing and heating or mechanical engineering industry is desired.
Ability to manage multiple customer and colleague queries with conflicting priorities.
Demonstrate excellent communication, presentation skills, and have adequate IT skills to meet the expectations of the role.
Communicate openly and concise to all areas within the business in a professional manner.
The successful candidate should be able to demonstrate commitment and problem-solving skills to deliver results
Willingness to travel within the UK and Europe as required to visit installers & contractors
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