Paying £13.50 per hour - An exciting opportunity has arisen for an experienced Sales Administrator / Customer service Advisor to join a fast-paced and growing global manufacturing business based in Oldham. This is a temporary job opportunity covering maternity leave for a period of 9 to 12 months. This job is office-based, working 8.30am to 5.00pm Monday to Friday. THE JOB Key Responsibilities: Handle customer interactions via telephone and electronic communication Manage and process sales orders, inquiries, and customer complaints efficiently Maintain accurate records of customer interactions and transactions using a CRM system Provide price quotations, product information, and support order fulfilment Ensure customer expectations are met and exceeded Collaborate effectively with internal departments to support customer needs THE PERSON The successful candidate will be a confident communicator with a proactive attitude, dedicated to delivering outstanding customer service. Key Requirements: Strong verbal and written communication skills Proficient in Microsoft Word, Excel, and Outlook Previous experience using CRM systems Self-motivated with a positive, energetic approach Minimum of 2 years’ experience in a customer service role Please note that we are only able to consider applications from those who are eligible to work in the UK without requiring sponsorship