Job Title: Learning and Development Administrator
Responsible to: Team Leader
Hours of Work: Minimum 4 days per week (30hrs) up to 37.5hrs per week
Location: YMCA Together, based in Highpoint office – Hybrid working (Will be required to travel around services across Merseyside)
Salary and benefits:
* £18,720 – £23,088
* 33 days annual leave including bank holidays per annum
* Paid Medicash support
* Birthday Day off
* Charity day of your choice
* Well-being Hours
* Cycle To Work Scheme
* Refer a Friend Scheme
* Company Pension Scheme 4%
* Funded Training Opportunities
Job Purpose:
This is a collaborative role working alongside the HR team, Heads of Services, Managers, and SLT team to help deliver the L&D strategy by creating, implementing, and embedding a clear career pathway for our employees, whilst supporting the business’s training and development objectives.
Duties and Responsibilities:
* Design and develop training programs and workshops that meet the needs of the organisation, CQC, and skills for care guidelines.
* Work with relevant departmental heads and managers to facilitate and support the progression and development of employees.
* Conduct regular training needs assessments to identify skills or knowledge gaps that need to be addressed.
* Create and update training materials, manuals, and other educational content including facilitation of online learning content.
* Facilitate training sessions, workshops, and seminars, both in-person and virtually.
* Monitor, track, and evaluate the effectiveness of training programs and make necessary adjustments to improve outcomes.
* Collate, manage, and monitor training attendance and other analysis needs requirements to meet the audit needs of the business.
* Ensure all training programs comply with relevant laws and regulations and collaborate with our quality assurance team to ensure ambitious standards of training are delivered.
* Utilise and manage e-learning platforms and other LMS technologies to enhance the learning experience.
* Support career development initiatives and succession planning.
* Stay up to date on the latest tools, trends, and techniques in training.
Health and Safety:
* Ensure the safety of yourself and others on the premises.
* Report, log, and communicate all incidents to the appropriate team members.
* Adhere to all risk management protocols.
Professional Practice and Development:
* Attend regular supervision sessions with the Line Manager.
* Maintain reliable professional practice and ensure ongoing development through supervision and training.
* Respect the confidentiality of service users and employees and be responsible for the security of personal and confidential information.
* Carry out all duties within the organisation’s safety guidelines.
Internal Relationships:
* Communicate effectively with all YMCA staff and partner agencies.
* Maintain a flexible and positive approach with all team members.
* Commit to learning and personal development both as an individual and as part of a team.
* Share information and expertise with the team, covering absence, and work together to provide a high-quality service.
* Attend meetings and other forums as required.
General:
* Undertake own administrative duties and manage own calendar.
* Uphold and develop YMCA Together Equal opportunities and Diversity policy.
* Adhere to Protection from abuse policy.
* Report and log all safeguarding incidents.
* Observe and ensure compliance with professional boundaries and data protection policy.
Person Specification – Learning and Development Administrator
Qualifications:
* Essential: CIPD: L&D Level 3 or above.
* Desirable: L3: Education Qualification (train the trainer).
Experience:
* Essential: Proven experience in Learning and Development Training delivery or similar role for a minimum of 3 years.
* Excellent organisation, communication, and leadership skills.
* Ability to plan, multi-task, and manage own time effectively.
* Strong report writing and record keeping ability.
* Working alongside internal and external auditing teams to analyse data and provide compliance reports.
* Proficiency in MS Office and Learning Management Systems (LMS).
* Competent in the design and delivery of training which meets CQC and Skills for Care guidelines.
Skills:
* Confident communicator with well-developed verbal and written skills.
* Ability to work with conflicting priorities and tight deadlines while maintaining attention to detail.
* Proficient at adapting own behaviour or work practice to convey with the intended audience.
* Initiative, problem-solving, analytical skills, and decision-making abilities.
* Proactive and a strong executor to make things happen in a planned and productive way.
* Line management ability to coach professional colleagues and ensure quality standards.
* Ability to collate data and manage database packages.
* Ability and keenness to work as part of a team towards a common goal.
Behaviour/Attributes:
* Develop a strong culture in accordance with YMCA Together values.
* Develop and sustain excellent working relationships internally and externally.
* Enthusiastic, self-motivated, and passionate about the work.
* Flexibility, adaptability, and ability to work as part of a team.
* Relationship-oriented with the ability to influence different stakeholders.
* Respond positively and flexibly towards change initiatives.
* Ability to work within the ethos and philosophy of the YMCA.
Application Instructions:
If you would like to apply for this role, please click APPLY NOW.
To download a copy of our application form, please click here.
If you would like to apply not directly through the website, please email your completed application form to recruitment@ymcatogether.org.uk.
Application deadline: Friday 25th October 2024
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