The role entails but is not limited to: Clinical/Service Specific Make judgements on patients response to prescribed treatment/care plans, and report findings to a qualified professional in line with competency framework. Overcome barriers to understanding, e.g. patients with hearing or cognitive impairment. Communicate with patients/carers by exchanging factual information, reassurance, tact and empathy. Establish and maintain appropriate working relationships with colleagues, patients, carers and other health care professionals. Be responsible for ensuring equipment is used safely, following relevant training and that it is maintained appropriately. Work under guidance on specified tasks, taking direction from registered and non-registered staff as appropriate, with regular clinical support and supervision by a qualified practitioner. Demonstrate an awareness and understanding of consent and gain consent as appropriate following organisational policies. Attend relevant external and internal courses to extend knowledge or gain relevant skills to improve clinical practice as identified in the appraisal process. Utilise universal precautions and adhere to infection control policies at all times, including when exposed to bodily fluids, infected material and blood products. Attend meetings as required. Ensuring patients personal care is provided and highlighting areas of concerns such as pressure areas and reporting any changes to professional. Work within the wider disciplinary team and recognise own role within it. Promote patient independence and self-management. Provide and maintain a safe, comfortable and dignified environment for all patients and carers. To practice the principles and philosophy of individualised patient care in accordance with St Giles Hospice policy, procedures and regulatory bodys guidelines. To maintain appropriate and timely documentation of each patient contact (ensuring these are recorded on the electronic patient record within 24 hours). Plan and prioritise own visits to delegated patients, (and ensure these are documented on the electronic patient record). Ensuring patients personal care is provided, as appropriate. To assist in the implementation of audit processes under direction from registered staff. Triage and coordinate referrals to the Hospice at Home Service. Review patient needs and plan care for the individual requirements of patients referred to the service. Coordinate Hospice at Home visits to patients, ensuring individual care plans are communicated to staff, patients and their family/carer. Consider any reported risks, document clearly on the patient record and update staff before visits, providing appropriate guidance. Evaluate the outcome of visits, amend care plans as necessary and inform relevant staff of any changes to care needs. Liaise with internal and external colleagues regarding the Hospice at Home service, i.e. Marie Curie, Care agencies, District Nurses, Community Team etc Complete CQC notification of any patient death where Hospice at Home have been present. Alongside the Clinical Lead, agree, coordinate and communicate any amendment to the staff duty rota in order to ensure provision of service is maintained. Health and Safety To take responsibility for the health & safety of themselves and other persons who may be affected by their omissions or actions at work. To promote St Giles Hospice Health and Safety policy and ensure matters are managed in accordance with it. To cooperate with St Giles Hospice to ensure that statutory and departmental regulations are adhered to. Report accidents, incidents and near misses, implementing corrective action where necessary. Infection Control and Hand Hygiene To comply with St Giles Hospice policies for infection control such as hand hygiene, decontamination policy, uniform and work wear code and standard precautions policy to reduce the spread of healthcare-associated infections (HCAIs). Employees with clinical responsibilities must incorporate into their clinical activities up to date evidence that supports safe infection control practices and procedures, such as the use of aseptic techniques and the safe disposal of sharps. Training and Development Participate in regular supervision in accordance with good practice guidelines and policy. Attend all relevant mandatory training as appropriate. Quality and Patient Safety Promote and safeguard the welfare of children, young people and vulnerable adults. Implementation of NICE guidance and other statutory/best practice guidelines (if appropriate). Contribute to the identification, management and reduction of risk in the area of responsibility. Ensure day-to-day practice reflects the highest standards of governance, clinical effectiveness, safety and patient experience. Ensure monitoring of quality and compliance with standards is demonstrable within the service on an ongoing basis. Be aware of the responsibility of all employees to maintain a safe and healthy environment for patients, visitors and staff. Just so you know: We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role, this may be earlier than the closing date. If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time. As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit