Job summary Are you passionate about supporting staff through education and development. If so, an exciting opportunity has arisen for an Administration Assistant - Education team to join our established Award Winning Professional Development & Education Unit (PDEU) at The Mid Yorkshire Teaching NHS Trust. The main focus of the role will be supporting and working alongside the PDEU team in a wide range of clerical duties, to ensure the programmes and workstreams it delivers are maintained to the highest standard. The ideal candidates must demonstrate good verbal and written skills. Additionally, the role will involve autonomous working and will therefore require the successful candidate to be organised, work on own initiative and be able to work to deadlines. If you are a self-motivated and enthusiastic individual who is passionate about excellent patient care and enjoys helping others to achieve their goals, we encourage you to apply for this fantastic opportunity to diversify your portfolio and make a difference to those around you and the patients experience at MYTT. The working hours per week for this post is 30. Main duties of the job The post holder will support a range of workstreams which are evaluated frequently to assist in ensuring the highest standards. Therefore, as part of the PDEU team being flexible and adaptable to change is essential to the role and will enable implementation of continuous improvement of current and new process. A positive problem-solving approach is essential to the success of the PDEU and MYTT teams. The successful candidate will be expected to work in collaboration with the Clinical Lead for the Non-Registered Workforce and the Matron for Professional Development and Education, along with the Lead Clinical Educators, Practice Educators and Assistant Practice Educators to implement the teams aim, which is, The courage to make a difference through innovative education and professional development. About us We are an acute trust caring for over half a million people in Wakefield and Kirklees. Our 10,000 staff work in patients homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). We prioritise our people and values so we can deliver the best possible care to patients. Our team is friendly, passionate, and innovative, always seeking better ways to work. We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces to share ideas and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. We welcome applicants from all backgrounds and especially encourage members of the LGBTQ community, ethnic minority groups, and people with disabilities or neurodivergence to apply, as they are currently underrepresented in the Trust. If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day. Application guidance: We understand that more applicants are using AI technology to help with their applications. While these tools can be useful, they cannot fully capture your skills, knowledge, and experience. Its important that you personalise your application. Relying solely on AI is not recommended, as it may reduce your chances of success. Our screening process is thorough, so if you have used AI, please make sure to disclose this on your application form. Date posted 06 March 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year pro rata for part time Contract Fixed term Duration 12 months Working pattern Part-time, Flexible working Reference number C9377-CORP4098 Job locations Ward 3 - Bronte Tower, Dewsbury Hospital Halifax Road Dewsbury West Yorkshire WF13 4HS Job description Job responsibilities Dealing with routine enquiries in a pleasant and helpful manner, communicating relevant information to stakeholders, referring to others as appropriate Answer telephone calls, taking messages and passing on accurately to the relevant departments/person in a professional and polite manner Oversees required stock levels are monitored. Including ordering and receiving of goods/services, to maintain efficient running of the service Promote the image of the department, overseeing that notices, leaflets and documents are up to date and well presented in the correct format. Oversees regular collection and dissemination of mail Supports the resuscitation team with admin duties Maintain and update the PDEU electronic diary, organising meetings, sending electronic appropriate to the roles of the PDEU team. Organise training, recruitment and retention events and courses, booking confirmations, registers, evaluation forms and survey feedback Daily management of the PDEU team different generic emails/inbox's Demonstrate an awareness of the roles and responsibilities of all other members of the teams. Under the guidance and support of the Lead Clinical Educator or Practice Educator prepare relevant documentation Processing of purchase orders, invoices and requisitions through the appropriate procurement systems Ensure that all complaints, comments and suggestions are dealt with appropriately, in accordance with policy, resolving where possible and escalating to appropriate manager as required. Supports induction of new starters. To carry out other appropriate delegated duties as required and within the scope of the role. To carry out administration duties in a manner that supports departmental targets and ensures compliance with standard operating procedures. Photocopying and word processing documents, letters, emails and reports when required. To maintain accurate records, a comprehensive filing system and efficient information retrieval system To book travel and accommodation requests in a timely manner. Take responsibility for and ownership of accurate, well presented word processing in the form of correspondence, reports and presentations. To prepare agendas and associated paperwork for the education teams meetings and ensure papers are available and distributed in a timely fashion. To take minutes, update action logs and distribute them in a timely manner. Provide line management and supervision to the Assistant Administrator Be a point of contact in the Trust for those within the Trust seeking education opportunities. Maintain and update relevant intranet pages for the PDEU Team Cover the duties of colleagues in posts of the same pay band or lower and within the range of the postholders knowledge and skills Monitor review dates for documents and audits and escalate to the appropriate person Support cost collection and student capacity mapping Provide administrative support to competency frameworks Support the Lead Clinical Educators with the PARE system Job description Job responsibilities Dealing with routine enquiries in a pleasant and helpful manner, communicating relevant information to stakeholders, referring to others as appropriate Answer telephone calls, taking messages and passing on accurately to the relevant departments/person in a professional and polite manner Oversees required stock levels are monitored. Including ordering and receiving of goods/services, to maintain efficient running of the service Promote the image of the department, overseeing that notices, leaflets and documents are up to date and well presented in the correct format. Oversees regular collection and dissemination of mail Supports the resuscitation team with admin duties Maintain and update the PDEU electronic diary, organising meetings, sending electronic appropriate to the roles of the PDEU team. Organise training, recruitment and retention events and courses, booking confirmations, registers, evaluation forms and survey feedback Daily management of the PDEU team different generic emails/inbox's Demonstrate an awareness of the roles and responsibilities of all other members of the teams. Under the guidance and support of the Lead Clinical Educator or Practice Educator prepare relevant documentation Processing of purchase orders, invoices and requisitions through the appropriate procurement systems Ensure that all complaints, comments and suggestions are dealt with appropriately, in accordance with policy, resolving where possible and escalating to appropriate manager as required. Supports induction of new starters. To carry out other appropriate delegated duties as required and within the scope of the role. To carry out administration duties in a manner that supports departmental targets and ensures compliance with standard operating procedures. Photocopying and word processing documents, letters, emails and reports when required. To maintain accurate records, a comprehensive filing system and efficient information retrieval system To book travel and accommodation requests in a timely manner. Take responsibility for and ownership of accurate, well presented word processing in the form of correspondence, reports and presentations. To prepare agendas and associated paperwork for the education teams meetings and ensure papers are available and distributed in a timely fashion. To take minutes, update action logs and distribute them in a timely manner. Provide line management and supervision to the Assistant Administrator Be a point of contact in the Trust for those within the Trust seeking education opportunities. Maintain and update relevant intranet pages for the PDEU Team Cover the duties of colleagues in posts of the same pay band or lower and within the range of the postholders knowledge and skills Monitor review dates for documents and audits and escalate to the appropriate person Support cost collection and student capacity mapping Provide administrative support to competency frameworks Support the Lead Clinical Educators with the PARE system Person Specification Experience Essential Experience of good customer service or patient care. Worked with computer software programmes such as Microsoft Office, email and internet. Desirable Administrative experience. Previous NHS/healthcare administrative role. Experience with NHS/healthcare software systems. Knowledge and Awareness Essential Demonstrate knowledge of dealing with complaints and appropriate escalation. Sensitive to confidential environment. Understanding and knowledge of work policies and procedures. Awareness of own limitations. Desirable Awareness of Health & Safety issues. Awareness of Moving & Handling issues. Qualifications Essential English Language GCSE Grade C or 4 and above or level 2 functional skills. Maths GCSE Grade C or 4 and above or level 2 functional skills. NVQ3 or equivalent in relevant subject or willingness to work towards ILM qualification. Desirable IT qualifications ECDL computer course. Four GCSEs. Person Specification Experience Essential Experience of good customer service or patient care. Worked with computer software programmes such as Microsoft Office, email and internet. Desirable Administrative experience. Previous NHS/healthcare administrative role. Experience with NHS/healthcare software systems. Knowledge and Awareness Essential Demonstrate knowledge of dealing with complaints and appropriate escalation. Sensitive to confidential environment. Understanding and knowledge of work policies and procedures. Awareness of own limitations. Desirable Awareness of Health & Safety issues. Awareness of Moving & Handling issues. Qualifications Essential English Language GCSE Grade C or 4 and above or level 2 functional skills. Maths GCSE Grade C or 4 and above or level 2 functional skills. NVQ3 or equivalent in relevant subject or willingness to work towards ILM qualification. Desirable IT qualifications ECDL computer course. Four GCSEs. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name The Mid Yorkshire Teaching NHS Trust Address Ward 3 - Bronte Tower, Dewsbury Hospital Halifax Road Dewsbury West Yorkshire WF13 4HS Employer's website https://www.midyorks.nhs.uk/ (Opens in a new tab)