We are proud to be supporting our client based in Quedgeley, Gloucester that are a well-established, successful well-known business with this area. This is an exciting permanent opportunity to be part of a growing business that still retains its family values with some amazing benefits and a great working culture! They are seeking a permanent Administrator with a focus on Order Processing to join the team. This role is ideal for individuals who possess excellent communication skills and attention to detail.
Why join this company?
- Supportive team environment: Be part of a friendly and supportive team that values your contributions
- Training provided: Training to help you succeed in your role
- Competitive salary: Attractive salary package and benefits (as below)
- Growth opportunities: As part of a larger group, we offer development opportunities within the company
Responsibilities:
- Generate and send quotes to customers; revise quotes as required
- Process customer orders in a timely and accurate manner
- Check orders processed daily to identify errors and/or discrepancies, and liaise with the team accordingly
- Send order acknowledgements to customers
- Process card payments over the telephone
- Maintain and update customer records
- Contact customers by phone or email to answer queries and obtain missing information
- Respond to customer requests and enquiries in a timely and professional manner
- Record figures for departmen...