A workplace unlike any other
If you want to be part of shaping the future of work, we’re always on the lookout for extraordinary people to join our dynamic teams.
Working at The Office Group and Fora is an experience far from ordinary. Everyone here is fuelled by a desire to redefine the workplace of today and empower each other as we fulfil our mission.
Whether you want to be part of our Member Experience team at Fora working directly with members in our workspaces, or behind the scenes as part of The Office Group in our Backstage teams, there’s a role to suit you. And all in a supportive environment, built on creativity, collaboration and success.
We are on the lookout for engaging individuals to join our Concierge Teams Senior Member Experience Hosts. The Senior Member Experience Host will provide exceptional experiences for our members and their visitors across our London Locations. You will also provide support to the Workspace Managers and be a crucial link between them and the Member Experience Hosts.
You may already a Supervisor or Team Leader in Retail and Hospitality looking to breakaway from the long hours and weekends and take the next step in a change of direction.
If you have a passion for delivering an extraordinary customer experience and enjoy being part of a team then this could be your next step.
Requirements
* Work with Member Experience Hosts to order building stock to ensure levels are maintained, raising and receipting PO’s on SAP. And you will ensure the member databases and SharePoint files are always updated and current.
* Helping others gives you a huge sense of accomplishment – from planning and delivering events to surprising our members and being responsible for the smooth running of our buildings big and small day to day successes.
* In line with your manager you will role model behavior's, organise the day to day operations and complete training for all Member Experience Hosts
* You’re a great team player and know just the right things to say to foster harmony and build bridges with people inside and outside of the business. The success of Fora isn’t a one person job – you’ll work together with a variety of other departments to keep our spaces running and buzzing.
* You will love to problem solve. You’re a thinker, a do-er and aren’t afraid to get creative with solutions for your clients needs. Every day holds something different in store, your not looking for an ordinary 9 to 5 desk job. One day you might be setting a up a meeting room for 70 people and preparing catering ,and the next might be conducting fire alarm tests or solving IT issues.
We’d love to hear from you if you’ve got
* Previous experience with in retail or hospitality at a Team Leader or Supervisory position.
* Outstanding communication and interpersonal skills
* Comfortable knowledge of MS Office tools – particularly Word and Excel
* A brilliant self-starter nature to work independently as well as part of a team.
Benefits
· Monday to Friday
· 28 days holiday
· Once a month you will be able to order lunch from Deliveroo.
· Cereal and fruit will be provided in the buildings
· Summer Hours - For 6 weeks during the summer, our operations teams have the chance to take back 2 hours on a Friday,
· Uniform allowance
· Learning and Development
· Health shield