Communication and Working Relationships Ensure appropriate liaison with partner providers, primary care providers and voluntary organisations on service delivery matters within the Trust Act as the spokesperson when appropriate to the situation, on behalf of the Trust within the press, radio and television Ensure good relationships with the local community, including assisting in the EPR engagement process as required Leads on complex engagement activities with stakeholders who may be hostile and antagonistic to service proposals Ensure effective communications and processes are in place to support complex matrix working Communicates effectively in a wide variety of contexts about highly complex matters and in complex situations, always aiming for constructive outcomes Communicates effectively in situations were highly contentious issues and barriers to proposed service changes are present Able to negotiate with and influence a wide range of stakeholders involved and impacted by delivery of services Establishes a culture of teamwork and cooperation through a supportive approach Demonstrates, via effective communication, an extensive expert knowledge on a variety of disciplines such as Electronic Patient Record best practice, performance, finance, service and culture development, human resources, operations and clinical service deliver Safe Delivers assurance that all Electronic Patient Record programme delivery, transformation and strategy is underpinned by patient safety Not be intimidated by risks and pressure but able to navigate a safe route to success Demonstrate a clear understanding of the governance across the wider ICS/ LCP system and secure a common purpose with partners Able to operate effectively within statutory and regulatory frameworks ensuring good governance arrangements are in place to achieve this and to manage and mitigate ris Effective To lead on achievement of the triple aim of quality improvement across the organisational system; population health improvement, improved experience of care and reduction in per capita cost, and to give equal attention to experience of staff and improving Joy in Work Works with autonomy to interpret national Health and Social Care policies and translate these into strategy, goals, standards and policies for the Trust Reports to the Deputy Chief Executive and Chief Transformation Officer on corporate strategy development and adherence to corporate policy and standards advising on risks to delivery and supporting mitigations To lead on transformation Initiatives relating to all aspects of the EPR Programme Advise and brief the One Devon Implementation Director, Executive and the EPR Programme Board on Trust and System strategy interpretation and associated operational delivery plans for the Electronic Patient Record Programme Corporate accountability for the operational and financial delivery of the EPR Programme Provide regular reports on EPR Programme progress and performance Proactive management of risks ensuring appropriate mitigating actions are taken Ensure oversight of EPR Programme planning, delivery and transformation Constantly champion the importance of productivity and efficiency in the use of service and wider system resources Adherence to all Trust policies and Procedures Caring Be able to always stay true to the values of the organisation and have our population front and centre in all considerations Be able to see the bigger picture whilst keeping an eye on the small things that matter Takes care of own and teams health and wellbeing to create a positive culture and atmosphere for the team and service users Responsive Hold corporate responsibility for ensuring that the EPR Programme objectives respond to national and regional initiatives, new technological developments and for ensuring that research influences practice Member and Chair of designated EPR Programme Meetings, Groups and Committees as determined by the One Devon Implementation Director and Executive Team Ensure a spirit of service user involvement is present, that care delivered is client centred and service users feel engaged, involved and informed about their care and future service developments Evaluates the effectiveness and performance of transformation programmes feeding information and earning into ongoing work Undertakes analysis of highly complex data and options assessments to inform strategic development, business planning and transformation Initiate complex audit / surveys and public consultations which use research methodology and which span organisational boundaries within the locality and IC Well Led Ensure there is leadership and management capacity and capability to deliver the EPR Programme within an agreed resource envelope Take an active leadership role in taking the Integrated Care Agenda forward Create a cohesive team Must be able to demonstrate compassionate leadership Must be able to manage complex situations and guide teams in effective delivery Work effectively with the wider Organisational leadership team to develop and implement cross cutting transformation delivery