This is a real opportunity to make a difference in an outstanding 4-18 Independent School. Located in the heart of Royal Leamington Spa, Warwickshire, we deliver a bespoke learning experience to unlock the talents and potential of each and every child that comes through our doors. We are looking for an enthusiastic person to join our Operations Team as an Admissions Officer.
The key responsibilities of the Admissions Officer will be to support the Admissions Registrar and to take responsibility for the Little Lodge Nursery admissions. We have recently taken over the Nursery here onsite which caters for Babies from 6 months - 4 years old.
Job Description:
1. To provide admissions support to the Arnold Lodge School Admissions Registrar.
2. To take responsibility for the Little Lodge Nursery Admissions.
3. To provide administrative support, excellent customer service, communications, and support with pupil recruitment and conversion throughout the admissions journey.
4. Manage the Nursery admissions process from start to finish, taking the family on their application journey from the point of enquiry to becoming a member of the community.
5. Supporting prospective families by providing a timely, approachable, and welcoming response ensuring a high level of customer service to pupil admission enquiries via telephone, email, website, and in person.
6. Arrange tours with the Nursery Manager and the prospective family at convenient times.
7. To provide assistance with the coordination of settling sessions for the prospective pupils.
8. Support with admissions-focused literature from offer letter through to welcome pack and any other admission-focused literature.
9. To provide support with preparing all prospective pupil files in anticipation of the pupils' start dates.
10. Analyse trends in admissions data in relation to applications and offers, declines, and acceptances to support future projections and strategy.
11. Ensure accurate records are kept and all pupil, parent contact information and data maintained on the School’s CRM system is up to date and accurate.
12. Maintaining all administrative aspects of the admissions and enrolment process for new students and the dissemination of information to staff ahead of a pupil's starting.
13. Ensuring the Admissions Registrar is informed of prospective pupils looking to join Nursery and follow through to Arnold Lodge. Ensure that tours of the school are arranged with the Admissions Registrar to ensure a smooth admissions journey from point of interest.
14. Work with the Admissions Registrar and the Little Lodge team to ensure a smooth transition for the pupils and their families coming through from Pre-School to Reception.
15. Support to the school’s Admissions Registrar and act as point of enquiry in the Registrar’s absence during school holidays.
16. Attend and assist with school events relating to student recruitment such as Open Events, Open Morning, and other recruitment events.
17. Support the Digital Marketing Officer by capturing engaging content for social media channels.
18. Support the Marketing department with the collation of marketing content for literature, website, and social media channels.
General Office Duties:
1. To be the first point of contact for all visitors and communication into the school.
2. Ensure required sign-in procedures are adhered to by all visitors to the Nursery/School.
3. Welcome all visitors to the Nursery/school, providing refreshments where required.
4. Deal with telephone calls to the school ensuring messages are passed to relevant members of staff in a timely manner.
5. A presence at all key Arnold Lodge events.
6. Provide administrative support to the school as required.
7. To provide cover for other colleagues in the Operations team when required.
8. Observe a code of strictest confidentiality at all times.
Job Types: Full-time, Permanent
Pay: £25,000.00-£28,000.00 per year
Benefits:
* Company pension
* Cycle to work scheme
* Free flu jabs
* Free parking
* Health & wellbeing programme
* Life insurance
* On-site parking
* Private medical insurance
* Sick pay
Schedule:
* Day shift
* Monday to Friday
Work Location: In person
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