We are seeking an experienced Flagship Store Manager to lead the team at our client's luxury boutique in London, specializing in high-end bridal and eveningwear. The ideal candidate will have a passion for luxury fashion, exceptional leadership skills, and a deep understanding of delivering an unparalleled client experience.
Key Responsibilities:
•Oversee all aspects of store operations, ensuring the highest standards of service and presentation.
•Lead, motivate, and develop a team of sales associates to achieve sales targets and provide outstanding customer service.
•Act as a brand ambassador, embodying the values and image of the brand while fostering strong client relationships.
•Ensure an elevated client experience through personalized styling consultations and an in-depth knowledge of the product offering.
•Collaborate with head office teams on merchandising, stock management, and promotional initiatives.
•Analyse sales reports and implement strategies to drive business growth and achieve KPIs.
•Maintain impeccable store aesthetics, ensuring visual merchandising guidelines are adhered to at all times.
•Handle any client concerns or issues with professionalism and efficiency, ensuring client satisfaction.
The Ideal Candidate:
•Proven experience in luxury retail management, ideally within bridal or occasionwear.
•Strong leadership and people management skills, with the ability to inspire and drive a high-performance team.
•Exceptional clienteling skills and a natural ability to build long-term relationships with high-net-worth clients.
•A keen eye for detail and a passion for delivering an exceptional luxury experience.
•Excellent communication and interpersonal skills, with a proactive and solution-oriented mindset.
•Experience with inventory management, sales reporting, and operational excellence.
•Flexibility to work weekends and adapt to the needs of a luxury retail environment.
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What They Offer:
•Competitive salary with performance-based incentives.
•Opportunities for career growth within an expanding luxury brand.
•A dynamic and luxurious working environment in the heart of London.
If you are an ambitious and experienced store manager with a passion for luxury fashion, we would love to hear from you. Apply today to join their team and be part of a brand that embodies sophistication and elegance.