Summary
Kickstart your career with our Business and Administration Apprenticeship. Build real world valuable skills in admin, client engagement, marketing and health and safety compliance, while supporting business growth and development. You will gain hands-on experience in a dynamic team while growing your career in a professional environment.
Wage
£11,315.20 a year
Training course
Business administrator (level 3)
Hours
Monday to Thursday: 08:30 - 16:30 and Friday: 09:00 - 16:00
34 hours a week
Possible start date
Saturday 1 March
Duration
1 year 6 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
* Assist with daily administrative tasks, including data entry and clerical duties
* Support the team in maintaining accurate records and an organised filing system
* Utilise Google Suite and other relevant platforms for document creation, spreadsheets and presentations
* Create and manage professional, high-quality social media posts and maintain consistent branding
* Engage with clients and businesses via email and LinkedIn to build rapport and secure new opportunities
* Manage phone communications with professionalism and effective phone etiquette
* Book and confirm work dates with clients and send reminder and confirmation emails
* Maintain and update company calendars, spreadsheets and internal systems to ensure all staff have access to accurate information
* Learn to use QuickBooks for basic financial transactions and record-keeping
* Assist with preparing invoices, chasing payments and following up on overdue invoices
* Prepare accurate and professional quotations for new and existing clients
* Assist with the preparation and submission of tenders for new work opportunities
* Help with the upkeep and renewal of company accreditations
* Order office supplies and help maintain a clean and tidy workspace
* Collaborate with team members on various projects to enhance operational efficiency
* Participate in occasional site visits to gain a better understanding of the work
* Assist with creating and maintaining health and safety documentation, including Risk Assessments and Method Statements (RAMS)
* Ensure all health and safety policies and procedures are up to date and followed
* Support the team in meeting compliance requirements related to workplace safety
Where you’ll work
Suite 8
Cobham House
27 Cobham Road
Ferndown Industrial Estate
BH21 7PE
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
BOURNEMOUTH AND POOLE COLLEGE, THE
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Business Administrator Level 3.
Successful candidate will attend Poole and Bournemouth college one day a week, alongside in-house on-the-job training. There is also potential for additional training courses for the right candidate.
Requirements
Essential qualifications
GCSE or equivalent in:
* English (grade 4 or above)
* Maths (grade 4 or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Administrative skills
* Communication skills
* Initiative
* IT skills
* Time Keeping
Other requirements
The successful candidate will need to ensure they have reliable travel arrangements, as the location is not well-connected to public transport. You will also be required to apply for and attend an academic interview at Bournemouth and Poole College.