The Position
We are seeking a highly motivated and detail-oriented IT Business Analyst to join our Project Management team. This role serves as a bridge between IT and business stakeholders, ensuring that projects are delivered successfully, on time, and aligned with organizational objectives. The ideal candidate will have strong analytical skills, an understanding of business processes, and the ability to translate complex requirements into actionable solutions. This position offers an exciting opportunity to contribute to the success of our IT initiatives, drive operational efficiencies, and support business growth through technology. Accountabilities
1. Elicit, analyse, and document business requirements through stakeholder interviews, workshops, and process reviews
2. Develop business cases, project charters, process flows, and system specifications
3. Ensure project scope aligns with business objectives and stakeholder expectations
4. Conduct analysis of existing business processes, identifying areas for improvement
5. Recommend enhancements that increase efficiency, reduce costs, and align with strategic goals
6. Assist project managers in tracking project timelines, dependencies, risks, and issues
7. Maintain essential project documents, including requirements traceability matrices and impact assessments
8. Act as a liaison between IT teams and the business to ensure understanding and alignment
9. Translate technical information into easy-to-understand insights for non-technical stakeholders
10. Facilitate cross-functional collaboration to drive consensus and achieve project success
11. Support the development and execution of test cases, user acceptance testing (UAT), and validation of solutions
12. Assist in troubleshooting system issues and coordinating resolutions with IT teams
13. Analyse business systems, applications, and project-related data to support data-driven decision-making
14. Prepare reports, dashboards, and presentations to communicate findings and project status updates
Knowledge, Skills & Abilities
15. Proficient in Microsoft Office Suite (Excel, PowerPoint, Word, and Visio)
16. Experience with data analysis and reporting tools (., SQL, Power BI, Tableau) is a plus
17. Strong analytical and problem-solving abilities
18. Excellent written and verbal communication skills
19. Ability to work effectively in a fast-paced, collaborative environment and manage multiple priorities
Qualifications
20. Bachelor’s degree in computer science, Information Technology, or related field
21. Experience in a business analyst or similar role
22. Knowledge of project management methodologies and business analysis techniques