Air Source Heat Pump Engineer York Hays Care & Custody (C&C) is driven by a bold vision: to establish HMP Millsike as a place of restoration and rehabilitation, where prisoners can unlock their full potential and make meaningful, positive changes in their lives. We are excited by the opportunity Millsike presents: a blank canvas on which we can paint a bright future for our prisoners. Our mission is clear: to create an environment that empowers, inspires, and supports individuals to re-enter society with hope, purpose, and a life plan. To achieve this, we will set a culture of rehabilitation and restoration underpinned by integrity and high expectations. Prisoners will experience a dramatic shift from traditional prison environments. Millsike will be a vibrant, bustling community, teeming with industry, activity and opportunities for personal growth. Above all, we will ensure our approach offers a deep sense of safety/respect, through a supportive, uplifting environment, that helps prisoners to see their potential and that unlocks a brighter future for all. Job objectives and responsibilities The role involves implementing planned and reactive maintenance of electrical and mechanical equipment and systems. You will ensure compliance with safety policies, procedures, codes of practice, and statutory regulations, including the Permit to Work Systems. As a trainer and mentor to prisoner working groups, you will complete Planned Preventive Maintenance and Helpdesk tasks, maintaining SHE standards. You will liaise with engineers and subcontractors, proactively addressing client concerns and relaying them to management as needed. You will develop a detailed understanding of site engineering services and contractual requirements, enforce business risk management procedures, and participate in duty standby/call-out rosters and emergency response teams. Supporting best working practices, you will complete work-related documentation accurately and on time, troubleshoot site issues, and recommend remedial actions. You will coordinate connections to existing plant/systems and maintain O&M Manuals and quality procedures. Availability for scheduled and unplanned weekend work is required. Completing all PPMs and reactive maintenance on time and close out in SAP to ensure Hays SLAs are met. You will support FM Team Leaders in achieving site objectives. Person Specification The ideal candidate should possess basic to intermediate IT skills, including proficiency in Microsoft Excel, Word, and Outlook, along with some experience in updating central data systems. Excellent communication skills are essential. The candidate should hold an IOSH or equivalent certification and have qualifications in HVAC, C&G/BTEC Mechanical & Electrical Building Services Engineering Parts 1, 2, and 3, as well as a C&G 2079 F Gas or equivalent certification.