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CUSTOMER BUSINESS MANAGER - SUPERDRUG
WIMBLEDON
HYBRID WORKING
As a Customer Business Manager on Superdrug Consumer Beauty and Prestige at COTY, you will have the opportunity to work on one of the world's biggest beauty players and be a part of a fearlessly kind and agile company. You will be the driving force behind achieving the sales objectives for the Superdrug account while working closely with the multi-functional team on creative and strategic ideas implemented with your sales team. This role is for someone looking for their next step into leadership.
RESPONSIBILITIES
As our Customer Business Manager working on Consumer Beauty and Prestige, you will build profitable sales growth across Coty Luxury & CB brands and report to the High Street Channel Director.
Your main focus:
* Responsible for net revenue growth, share growth, and delivery of joint business plans.
* Responsible for customer profitability and P&L, focused on maximizing return on investment.
* Direct responsibility for managing local market and customer.
* Ownership of the go-to-market strategy to drive commercial competitive advantage for Coty.
* Build strategic plans to grow specified categories of business within the customer to deliver short and long-term company, customer, and consumer objectives.
* Develop strategic projects with the customer to deliver future growth of the business.
* Extract insights from data, identifying implications and ideas for customer growth.
* Facilitate others in generating ideas, leading the creative process internally and externally.
* Demonstrate results orientation while empowering and holding the team accountable for results.
* Responsible for management and coaching of a team of National Account Executives, National Account Managers, and/or Senior National Account Managers through persuasion and influence rather than power. Inspire credibility and be a visible mentor and coach.
* Responsible for developing annual team and individual objectives.
* Provide the team with clarity and enable a positive journey through change on achieving future end states that appreciates and acts as an advocate of one mutualised structure.
The team consists of a High Street Director, Senior National Account Manager, and 2 National Account Managers. You will work closely with several departments such as Brand Directors, Commercial Excellence Directors, Supply Chain, and Finance. You will be joining a vibrant team full of personality. We are a team that takes care of each other and loves to laugh through the highs and lows! We challenge and support each other in the best way.
YOU ARE A COTY FIT
You like to lead and build partnerships. As an experienced Customer Business Manager, you work strategically and get energy from working in a fast-paced, diverse, and international environment. Other than that, you:
* Have a progressive sales and customer management background.
* Possess commercial acumen - experience in P&L management, budget planning, forecasting, and customer management that challenges critical measures and improvements.
* Have a high level of knowledge of the UK retail environment; long-term experience managing various distribution channels including, but not limited to, department stores, independent chains, and high street retailers.
* Have team management experience: development of team capabilities aligned to reach medium to long-term targets ensuring ownership; counselling, planning, monitoring, and appraising job results.
* Provide proven and successful experience in managing commercial trade term agreements, annual joint business plans, or senior commercial negotiations.
* Possess proficient Excel, numeracy, and analytical skills with a strong attention to detail.
OUR BENEFITS
As our Customer Business Manager, some of the benefits you will receive are:
* A salary that matches your knowledge and experience.
* A generous pension scheme.
* Private medical insurance.
* Hybrid working.
RECRUITMENT PROCESS
1. A telephone/online introductory meeting follows.
2. A first online/in-person interview.
3. A second interview involving a case study.
4. You will receive a proposal with the terms of employment.
ABOUT COTY
Coty is one of the world's largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive, and diverse workplace where all employees can be their authentic selves. Join us in making over the world of beauty!
For additional information about Coty Inc., please visit www.coty.com/your-career.
Country/Region: GB
City: London
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