Closing Date: Thursday 21st September 2023
Salary: Up to £24,375 per annum
Location: Blackburn, Lancashire
Employment Type: Full-Time
Creative Support is looking for an experienced leader to assist in the management of our dedicated staff team based at our Blackburn with Darwen Community Social Inclusion and Recovery Service. Our service operates from central Blackburn (St John area) Community base, providing care for adults with mental health needs. We are a small bespoke service which has been established for over 13 years. We provide both community support up to 4 hours per week per person and also offer recovery-focused group activities including walking groups, art groups, cookery groups, etc.
As a Team Leader, you will have the vision and flair to lead the staff team in delivering a person-centred and flexible Blackburn support service that enables service users to develop the life skills and confidence necessary for independent living. Applicants must have an excellent knowledge of issues relating to signs, symptoms, and treatment of mental health and the ability to assess and support service users and signpost to relevant agencies if a service user's mental health declines. Applicants must also have an excellent working knowledge of mental health recovery approaches and possess excellent positive communication skills. Experience in completing needs assessments and good written skills are also required.
You will ensure that the service consistently meets its contractual specifications, maintains excellent records, and ensures that positive outcomes are achieved.
Your role as Team Leader will include:
1. Effective operational management across the full service
2. Robust staff performance management
3. Effective contract management and monitoring to the satisfaction of the Commissioners & Stakeholders
4. A high standard of service delivery, cultural openness, and continuous improvement
5. Effective management of internal and external quality standards
This is an exciting opportunity to develop your career in service management, working collaboratively with partner agencies and key stakeholders to provide a holistic and joined-up approach for meeting the needs of individual service users across the Blackburn with Darwen area. This is a full-time role, predominantly 9.00-5.00pm with some occasional evening and weekend work based on service needs.
For our Team Leader role, you will need previous experience of staff supervision, as well as experience in supporting people with mental health needs. A clean driving licence and access to a car is also required for this role.
Our staff benefits include:
1. Competitive pay and a pension with company contribution
2. 33 days annual leave, with an additional day each year for your Birthday
3. A range of training and development courses to further your personal and professional development including the opportunity to complete Diploma courses from level 4 – level 7 based on position and qualifications
4. Free 24/7 counselling and employee support programme
5. Company paid enhanced DBS for all staff
6. All our staff are supported 24/7 by our out of hours teams
7. Fully Paid travel time and mileage expenses
Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion and a Disability Confident Employer who have recently received the Investors in People Silver award. We actively encourage applications from candidates from all backgrounds and cultures.
Application Instructions:
In order to apply, please read the job description and then complete the online application form using the links above. You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to recruitment@creativesupport.co.uk to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date, please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying.
If you require any advice on completing your application form, please call us on 0161 236 0829.
Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS
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