Our client, located in Swanley Village, Kent, are seeking to recruit an Experienced Payroll Operations Coordinator to join their dynamic team.
Hours: Monday to Friday, 09:00 – 17:30 (1-hour unpaid lunch break)
Transport: Own transport required due to office location
Job Overview
The ideal candidate will be responsible for converting Excel spreadsheets containing hours and rates into CSV format for import into the Merit payroll system and to cover payroll. This role requires a calm and collected individual who can effectively manage a busy workload, handle a high volume of emails and calls, and work collaboratively with various teams within the organisation.
Main duties and responsibilities are but not limited to:
1. Convert Excel spreadsheets with hours and rates into CSV format for seamless importing into the Merit payroll system.
2. Import CSV files into the Merit payroll system while ensuring accuracy and efficiency.
3. Collaborate closely with the Payroll Manager and the Registrations Team to ensure smooth operations.
4. Manage your workload effectively, prioritise tasks and handle a busy inbox.
5. Address incoming calls and inquiries, escalate issues to the relevant parties as necessary.
6. Resolve payroll discrepancies or explain complex payroll concepts to employees and clients.
7. Maintain composure under pressure, demonstrate problem-solving skills without compromising quality or accuracy.
8. Exhibit strong Excel skills, utilising them for data management and analysis.
9. Multitask efficiently while maintaining attention to detail, ensure the timely completion of duties.
10. Keep payroll weekly and additional payment sheets updated.
11. Cover Payroll Manager in their absence.
12. Payroll processing: generate Trials / Journals and produce payment schedules for BACS payments.
13. Process weekly payrolls and additional/favour payments, review client billable expenses and ensure all figures balance.
14. Manage all aspects of statutory payments and deductions.
15. Process information for external third parties, such as Child Support Agency, DWP and Court Orders.
16. Ensure RTI submissions and Pension Contribution files are exported.
Person Specification
1. Payroll experience (mandatory) within umbrella sector (desirable).
2. Proficient in Microsoft Excel with a strong understanding of data manipulation and analysis, ideally acquired while working at an umbrella company.
3. Proven ability to remain calm and collected under pressure, handling multiple priorities without losing focus.
4. Confident in your skills and decision-making abilities, and approachable in your interactions with others.
5. Adaptable, organised, and committed to delivering high-quality results within tight deadlines.
6. Exceptional communication skills, both verbal and written, to facilitate effective collaboration with colleagues and clients.
PLEASE NOTE:
Due to the high volume of CVs we receive, it is not viable for us to respond to individuals. If you have not received a response within 7 days, please kindly assume your application has been unsuccessful in this instance.
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