The must haves for this role: 1. NVQ4 or equivalent qualification/experience or equivalent knowledge and experience of using a variety of software programmes/packages 2. Knowledge of administration and/or office procedures and evidence of Continuing Professional Development (CPD) 3. Previous knowledge and experience of working in a busy office and/or customer care environment, undertaking a full range of administrative duties 4. Good interpersonal, communication and reporting skills Ability to empathise, be supportive and sensitive to the needs of others 5. Ability to use a practical problem solving approach in everyday situations 6. Good IT skills, with an ability to navigate around various systems and software packages, such as Outlook, MS Office, the internet and databases 7. Strong organisational and planning skills with the ability to reprioritise own work and that of others to ensure tasks are delivered on time 8. Ability to work effectively in a team, demonstrating accountability for own work and an ability to work on own initiative. For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. We're committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed. We welcome a conversation about flexibility and any other questions you may have. Please don't hesitate to call: Jane Forbes on 01189 046299 or email: jane.forbes@berkshire.nhs.uk who'll be delighted to help. Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.