University Hospitals Dorset NHS Foundation Trust
The Head and Neck Directorate are looking to appoint a new Service Manager for the Ear, Nose and Throat service and Oral Maxillofacial Service. You will join a supportive and experienced operational team at an exciting time of change. The role will be split over two sites with opportunities to integrate with a well-established multidisciplinary team.
Base Location: Poole Hospital but cross-site working will be required.
Interview Date: TBC
Main Duties of the Job
The ideal candidate will be positive, organised, and have an inquisitive, curious nature. The role will involve being adaptable and approachable, building key working relationships and driving the flow of the services.
The candidate will work in a fast-paced environment and use their initiative to explore and problem-solve for their services. The candidate needs to be an experienced values-based leader who can lead their team from the front and use their experience to engage and drive their people. Experience of change management is essential, particularly during this transformational period, where services are moving sites.
This is an exciting time to join the team and make a difference to patients across Dorset and become a pivotal member of the Head & Neck Directorate.
You will have budgetary and operational responsibility for your services and be accountable to the Head and Neck leadership team.
About Us
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD is investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme. This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.
Job Responsibilities
The purpose of this role is to lead and manage the performance and business of ENT and OMF. The post holder will work as a key member of the services leadership teams, collaborating with clinical colleagues to develop and deliver high-quality care for patients. You will lead a team of operational support managers and embody values-based leadership.
Part of your role will be to provide support to the Risk and Governance, embedding the quality governance agenda within the Directorate. The post holder will promote a proactive approach to involvement in all aspects of governance.
You are also a Senior Manager within the Head and Neck Directorate Management Team and will work to meet the objectives of both the Directorate and Care Group while supporting the Trust's overall vision, values, and strategy.
Person Specification
Knowledge
* National NHS policies and targets
* Data protection
* Working knowledge of hospital procedures; e.g., job planning, junior doctor rotas, etc.
Qualifications
Experience
* Minimum of two years' management experience in a clinical/operational environment, which includes managing staff and influencing decisions.
* Preparing business cases
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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