Client Quotations Advisor
Location: Cardiff (office based, hybrid available after training)
Salary: £12 per hour
Working Hours: Monday – Friday, 25 – 37.5 hours per week
Contract Type: Temp – Perm Role
Additional Incentives: Bonus incentive on top of basic salary
Our client is looking for a Call Advisor/Customer Service representative to join their busy team in Cardiff.
Desirable Qualifications:
1. Legal experience
2. Sales / Business Development experience
Duties:
1. Taking inbound calls for potential clients seeking conveyancing quotes.
2. Dealing with email enquiries and following up with emails and outbound calls to clients where quotes are still pending.
Skills Required:
1. Excellent people and customer service skills.
2. Ideally, understanding the conveyancing process (not essential).
3. Experience with sales conversion and objection handling.
4. Ability to build a good rapport and relationship with clients over the telephone.
5. Proactive in chasing clients via emails and telephone to check if they want to use our services, doing so in a sensitive manner.
6. Self-motivator.
If this vacancy is of interest, please do not hesitate to apply today!
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