Job Description: Head of R&D The Gladstone Way It's not WHAT we do, it's WHY we do it At Gladstone we are all about progression and constantly challenging and developing ourselves as individuals, as a company and ultimately as an industry. Inspiring our industry to innovate and to maximise the part that technology can play in getting more people, more active, more often. Constantly Challenging We are the Thought Leader for the market. Challenging norms and perceptions to ensure we remain at and often define the cutting edge of technology within the industry. We pride ourselves on being innovative with our software and solutions to influence and drive the changing industry needs. Win-Win Our solutions and services focus on enabling our customers to achieve commercial success. By supporting our customers in growing revenues, reducing overheads and driving participation we will secure our status as a key strategic partner and ensure we remain an irreplaceable asset for their organisation. Great People This philosophy would not be possible without a team of great people. We champion Growth from Within, both for individuals to challenge themselves to grow, seize opportunities and develop further than they may have thought possible, whilst also investing in our awesome talent as the future leaders of our business and industry. POSITION: We are seeking an experienced and highly skilled Head of R&D to join our Research and Development department. The successful candidate will be responsible for managing a team of software developers, ensuring the successful delivery of high-quality software projects, and collaborating with other teams across the organization to meet business objectives. Reporting to the CTO, the Head of R&D will have a track record of success in leading software development teams, managing software development projects, and driving software development best practices. This is a hands-off position which will focus on leading and managing the work of the team members and taking responsibility for delivery of feature development. JOB RESPONSIBILITIES: Lead and manage multiple feature delivery teams consisting of software developers, QA Analysts and Software Engineers to deliver high-quality software projects on time and within budget Develop and execute software development project plans, including defining project scope, milestones, and deliverables Collaborate with cross-functional teams to ensure successful project delivery, including working with product management, quality assurance, user experience, and other stakeholders Foster a culture of continuous improvement and software development best practices, including agile development, continuous integration and deployment, and automated testing Manage and prioritize feature team workload to ensure efficient use of resources Ensure adherence to software development standards, policies and procedures Hire, train, and mentor software development & QA team members Hire and manage remote teams both in the UK and offshore Provide regular status updates on project progress to stakeholders, including the senior leadership team Participate in budget planning and resource allocation processes Ensure line management of direct reports is carried out effectively, making sure that have monthly activity plans and a continuous professional development plan in place which mirrors and assists the company aspirations Hold regular 1:1 progress meetings with direct reports and act as mentor Setting individual objectives, carry out performance appraisals and career development of direct reports Monitor feedback and perform root cause analysis on recurring issues. JOB QUALIFICATIONS: Proven experience managing and/or leading a software team Extensive background experience in Software Development or QA Experience and deep understanding of working in an Agile delivery team (preferably Scrum) is desirable Good knowledge of software development best practice Experience in designing and delivering presentations Experience of coaching other members of staff Experience of working with remote, offshore teams is an advantage. Your Personal Characteristics will include: Ability to work under own initiative and willing to take personal responsibility for issues Excellent, effective and clear written and oral communication skills Team player ethos Calm and clear when under pressure Proven ability to resolve complex problems in a pragmatic fashion Self-motivated, resourceful and keen to learn and share knowledge Enthusiastic, motivated, empathetic and professional Flexible and hardworking approach, with a roll your sleeves up mentality. Business Unit: Gladstone Software Scheduled Weekly Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular Career Site: More About Jonas Software: Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain. Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service. Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60. IS THIS YOU?