Job Title: Data Centre Engineer
We are seeking a skilled and dedicated Data Centre Engineer to join our organisation in Welwyn Garden City, Hertfordshire. You will play a vital role as part of a small team providing critical Data Centre services.
Key responsibilities include:
* Working on a 24x7x365 shift pattern, including day and night rotations.
* Managing change control processes.
* Resolving incidents and managing assets effectively.
* Supervising and escorting third-party vendors.
* Planning and implementing IT hardware installations adhering to strict Data Centre standards.
* Managing the decommissioning of network hardware and structured cabling.
* Updating relevant documentation and inventories.
* Completing service requests within agreed SLAs.
* Ensuring compliance with health & safety procedures and quality standards.
* Following approved processes and security protocols for Data Centre operations.
Requirements:
* Proven experience working in high-risk environments and Data Centres.
* Knowledge of DCIM tools and standards (desirable).
* Familiarity with ServiceNow, Remedy, or similar ticketing systems (desirable).
* Excellent attention to detail and a proactive mindset.
* Strong knowledge of infrastructure technologies and networking concepts.
* Proficiency in MS Office and helpdesk/service delivery applications.
* Reliability, teamwork, and the ability to work under pressure.
* Initiative and independence in completing tasks.
* Flexibility with shift patterns.
* Clear communication skills, both written and verbal, across all levels.
* Strong organisational, interpersonal, and administrative abilities.
* Previous experience in a similar role is essential.
Salary: £30,000.00 to £38,000.00 per annum