Automotive Service Advisor
Location: Wakefield
Basic Salary: Up to £24,000
OTE: Circa £28,000
C&B Recruitment are currently recruiting for an automotive Service Advisor to join a successful and well-established aftersales team based in Wakefield. Previous experience working within an aftersales department as a Service Advisor in the motor trade is essential for this role.
Role Overview
1. Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover.
2. Booking customer vehicles in for Services, MOT’s and/or repairs.
3. Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls advising on additional work that may need to be completed.
4. Liaising with the Workshop, Parts and Sales department to ensure customers' vehicles are ready on time.
5. Upselling of work, parts and accessories whenever possible, acting on opportunities to sell additional products and services.
Requirements
1. Previous experience working as a Service Advisor.
2. Experience in working within an aftersales department.
3. Full driving license is required.
4. Stable career history.
If you have the relevant experience and would like to know more, contact Jamie Clarkson at C&B Recruitment.
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