Housing Support Administrative Assistant with basic MS Office skills, strong organisational and multi-tasking skills and a caring nature is required to work the Night Shift at a housing association in Oxford. This role is known within the organisation as an Intensive Housing Management Night Worker. Full Training Provided you wont need to have experience in this sector as the organisation recognises that transferrable skills and experience are just as valuable and will provide training for the right candidate. SALARY: £26,807 - £32,450per annum Generous Benefits (see below) LOCATION: Oxford, Oxfordshire (OX4) Fully Onsite only JOB TYPE: Full-Time, Permanent WORKING HOURS: 42 hours per week candidates must be able to work the Night Shift JOB OVERVIEW We have a fantastic new job opportunity for a Housing Support Administrative Assistant with basic MS Office skills, strong organisational and multi-tasking skills and a caring nature. As the Housing Support Administrative Assistant will join the Care and Support Team within a supported housing setting. Covering the Night Shift, as the Housing Support Administrative Assistant you will be working alongside one other Intensive Housing Management Night Worker to manage the health and safety of the building and to safeguard the clients that live there by answering clients enquiries and providing reactive support to those that are in crisis, in the absence of the main support team. DUTIES Your duties as a Housing Support Administrative Assistant will include: Ensure that Health & Safety checks are carried out by the team in accordance with the organisations policies and procedures and that voids are kept to a minimum Ensure safeguarding policies are followed Reception duties including answering the telephone, coordinating transport when necessary, updating the appointment book and signing in and out visitors and keys Process voids and report/follow up repairs Engage with external partners to ensure the best outcome for residents Ensure reporting documents are being completed Work closely with the support team and housing officer to address any breaches of a clients licence with the aim of preventing client evictions and focusing on tenancy sustainment Report to the Senior Intensive Housing Management Worker (IHMW) to highlight any concerns regarding the day-to-day running of the building that compromises the safety of the building, staff and the residents that live within it Providing emotional support in a sensitive and empathetic manner, offering guidance in accordance with procedures and the boundaries of the job role CANDIDATE REQUIREMENTS You wont necessarily have experience in this sector, but the organisation recognises that transferrable skills and experience are just as valuable. They are specifically looking for candidates with the right skills and attitude, who will demonstrate and promote their values of caring by nature, working better together and thinking for tomorrow. Your application will be welcomed if you meet the following criteria: Basic MS Office skills and willingness to learn new systems Strong organisational and multi-tasking skills with the ability to prioritise tasks effectively Excellent communication and interpersonal skills with the ability to remain calm under pressure Ability to work independently and as part of a team, showing initiative and problem-solving capabilities Experience in Homelessness and/or substance misuse and/or mental health is preferred but not necessary Able to remain calm and professional in challenging situations to reduce conflict BENEFITS 25 days holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service Up to 8% contributory pension Flexible working Investment in your learning and development Generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, theyd still encourage you to apply should you not feel you meet the criteria 100%. APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P13168 Full-Time, Permanent, Night Worker and Administration Jobs, Careers and Vacancies. Find a new job and work in Oxford, Oxfordshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. ADZN1_UKTJ