What's involved with this role: Interim Senior Housing Options Practitioner Job Ref: Bournemouth 5262560 Pay Rate: £27.30 per hour PAYE (approx) Hours per week: 37 Monday – Friday, normal working hours Role Length: This opening assignment is for 2 months City: BOURNEMOUTH Enhanced DBS disclosure required With your line management experience, you will lead a team of Housing Options Officers within the Relief Team, focusing on reducing temporary accommodation usage. You’ll provide expert technical advice and support to individuals with a range of complex housing needs, often requiring a multi-agency partnership approach. Your role will involve assessing and addressing the housing needs of individuals, ensuring they receive the professional and specialist guidance necessary to meet their housing goals effectively. Key Responsibilities: Provide specialist knowledge, expertise and advice to the Housing Options Team on a wide range of housing practices, reviews and processes through the effective coordination of customer demands. Manage a team of Housing Options staff delivering statutory and non-statutory homelessness services. Provide support to the team in making complex decisions and using professional judgement in accordance with relevant legislation. Work in a multi-agency setting, building effective relationships and developing interventions with a range of partners on complex and often contentious casework situations in the pursuit of prevention of homelessness Be the lead practitioner and representative for the service in a range of multi-disciplinary settings. Key requirements: CIH level 4 (or equivalent) or ability to achieve qualification Significant experience in housing services including experience of giving advice to the public on complex and contentious housing matters Substantial experience of delivering customer focused services in a multi-agency setting Proven experience of successfully providing a high performing service that demonstrate effective employee behaviours Excellent skills in motivating and listening to people Excellent communication skills both written and verbal Proven ability to make decisions and analyse and resolve complex problems creatively Excellent ability to demonstrate professional curiosity, analyse a range of complex housing & social care scenarios & confront difficult situations Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for. Qualification details and any other experience/skills relevant to the role to help support your application should be clearly shown in your CV. Due to the number of CVs being sent to us unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days please assume that you have not been shortlisted on this occasion. ALD Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please.