As the organisations software engineering Technical Writer, you will be responsible for helping us define, streamline and implement our approach to technical documentation within the organisation. These are exciting times at Companies House as we continue our transformation journey, developing new digital services that are used nationally at scale. Our services are built using the latest technology and cloud services, with a focus on microservice development on AWS. Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%. Job description Were looking for a Technical Writer whose responsibilities will include: Collaborate with Design, Research and Development, Production and other stakeholders to obtain an in-depth understanding of the process and the documentation requirements. Create software documentation after a thorough collaboration with subject matter specialists and technical staff and help other writers in creating documentation. Communicate complex ideas in a concise manner by creating product manuals with screenshots and tutorials.Circulate technical information in easy-to-understand language for a non-technical audience.Encourage the sharing of information. Ability to take existing and potential content and improve it, converting complex documentation to easy language for multiple audiences and defining the structure and organisation of documentation. Become familiar with technology architecture, design, and implementation requirements. Contribute to defining our documentation Standards, ensuring the quality of documentation is met and targets the correct audience.Ensure documentation is relevant and is kept up-to-date.Ensure we minimise duplication / redundancy. Choose the appropriate medium (SharePoint, Confluence GitHub, API specs - Swagger). Define access control (secure docs). Person specification We are looking for the following, which will be assessed at sift and at interview. Please refer to the bullet points below (and Technical skills) when writing your personal statement. Experience defining, implementing and supporting others in the establishment, implementation and best proactive of technical writing in an agile organisation. Experience of working closely with relevant stakeholders to understand the impact of and influence future organisational requirements to refine the documentation roadmaps. To have an understanding and be familiar with documentation aspects of Software APIs. Understanding of how to influence senior management and communicate with both technical and non-technical audiences. An eagerness to influence how digital services are documented and delivered. Proven ability to build consensus between diverse and often conflicting interests, to achieve agreement on technical plans. A systematic collaborative approach to solving problems. An eagerness to influence how digital services are designed and delivered Input innovative approaches to the delivery teams and support the successful adoption of such ideas, driving improved performance Behaviours We'll assess you against these behaviours during the selection process: Changing and Improving Working Together Communicating and Influencing Making Effective Decisions Technical skills We'll assess you against these technical skills during the selection process: Document development lifecycle Presenting technical subjects to non-technical people Gathering information Benefits Alongside your salary of £39,591, Companies House contributes £11,469 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House were committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices. We celebrate diversity As an equal opportunity employer, we celebrate diversity, being committed to ensuring were representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers. We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few. We will be happy to discuss any person-centred adjustments. Where will you be working? You will be aligned to our Cardiff Office, where we are currently using a hybrid approach to the way we work. Our approach to hybrid working provides opportunities for you to be adaptable in the way you work so that you can achieve a healthy balance between your work and home life. The degree of choice you have will depend on business need, your role and your day-to-day work activities and will be discussed at offer stage. Remote contracts will only be offered to successful candidates who not within a commutable distance to our Cardiff, Belfast or Edinburgh offices. If you are located at a reasonable distance to one of our offices, you will receive a hybrid contract aligned to one of our offices.