Hospitality Managers and Supervisors required at Birmingham Venues
We are recruiting for experienced Hospitality Managers and Supervisors for our football stadiums in Birmingham. Do you have a passion for delivering excellent leadership? For creating exceptional experiences for guests? Then we need you!
Position Details:
* Location: Birmingham City FC and Aston Villa FC
* Pay Rates: Starting from £14.50 and can go up to £19.20 depending on your experience, the suite you work in and position.
* Availability: You must commit to at least 90% of home fixtures.
While match days tend to fall on weekends, we do have midweek fixtures.
Key Responsibilities:
* Overseeing and managing the hospitality rooms and pass areas on match days.
* Ensuring exceptional guest experiences and high levels of customer service.
* Leading and managing a team to ensure smooth operations in hospitality areas.
* Handling guest concerns or issues in a professional and timely manner.
* Maintaining high standards of organisation and service delivery.
Requirements:
* Proven hospitality experience for a minimum of one year within a stadium setting.
* Strong leadership, communication, and organisational skills.
* Ability to thrive in a fast paced, high-pressure setting.
Why Work for Compass: Compass Exclusive Benefits, Lifestyle Benefits "Perks" Platform, and Health & Wellbeing Support Programmes Including Access to Our Employee Assistance Programme.
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