JOB DESCRIPTION POSITION: Reception Administrator JOB PURPOSE: • To work as a key member of the administration team running the reception area of our Cambridge Office • Creating a warm and welcoming atmosphere for all staff and visitors • Managing and organising administrative tasks, such as filing, data entry, and document management • Maintaining the diary and day-to-day bookings • Assisting the Payroll Senior within the processing of monthly payrolls LOCATION: Cambridge Office TYPE: Full Time- Monday- Friday (9.00am-5.00pm) KEY RESPONSIBILITIES INCLUDE: Daily Reception and Office • Answering the telephone • Meeting and greeting clients including drinks • Registering incoming post • Registering outgoing post • Forwarding post to client • Scanning of incoming post on IRIS Docs • Uploading supplier invoices • Registering books and records in • Registering books and records out • Maintain reception • Maintain stationary supplies • Maintain kitchen supplies • Assist with the implementation and ongoing management of a new CRM system • Assist with additional adhoc tasks as necessary Payroll • Perform allocated monthly payroll entries into the payroll systems and produce related reports, ensuring accuracy of salary, overtime, and bonuses where applicable. • Accurate and timely submission of RTI returns to HMRC dependent on client requirement. • Production and upload of pension reports to relevant pension provider, always ensuring accuracy and compliance. JOB REQUIREMENTS: Education and Experience • Proven experience in an office administrator or receptionist role • Strong customer service experience Skills and Knowledge • Good numeracy and administrative skills. • Proficient in Microsoft Packages particularly managing Outlook Calendars • Experience in maintaining CRM systems (desirable) • Payroll processing (desirable) Competencies • Numerate with strong attention to detail • Possess fantastic organisational skills with the ability to prioritise tasks • Be an excellent team player • Excellent written and verbal communication skills and an ability to build rapport both internally and with external clients • The successful candidate will have a lot of customer contact from walk ins, emails, and phone calls so a friendly and customer focused demeanour is essential