3rd Line Support Engineer - Milton Keynes
5 Days per week onsite - GBP35,000 - GBP40,000
3rd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 3rd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics, manufacturing, and more. Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops.
Key skills:
1. Strong 3rd Line support experience
2. Conduct administration tasks for server operating systems
3. Collaborate with RDS, Citrix, and Hyper-V technologies
4. Supply assistance for smartphones (Android & iOS), tablets (Android & iOS), printers, scanners, copiers, and other hardware devices
5. Oversee Office 365 administration, including user account management, Azure AD, Exchange, etc
6. Manage various Microsoft products such as Office, Teams, SharePoint, OneDrive, and MFA
7. Administer backup technologies and antivirus/security software
8. Execute cable patching and utilise remote access tools
9. Leverage ITSM tools for streamlined service delivery
10. Demonstrate proficient technical abilities, demonstrating competence in managing the aforementioned tasks
11. Possess outstanding customer service and communication aptitudes
12. Display a fervent dedication to their profession and a commitment to delivering superior client-centric service
Interested? Please send your up to date CV to Lewis Rushton at Crimson for review.
Crimson are acting as an employment business in regards to this vacancy.
#J-18808-Ljbffr