Job summary The Musculoskeletal access team is seeking an enthusiastic, motivated and flexible individual to fill this clerical officer vacancy on a full-time basis working 37.5 hours per week. Main duties of the job This position will involve working as part of a team across the MSK departments, providing administration support to both inpatient and outpatient areas. Duties will include prepping clinics, booking appointments/ admissions, reception duties, and general office duties. The department deals with a high volume of patients daily, and so our ideal candidates will thrive in a busy, fast paced environment, enjoy dealing with a variety of people both face to face and over the telephone. Team work is paramount and good customer care essential. Candidates must have a good level of experience working in an administrative environment and must also be computer literate. Previous NHS experience and knowledge of hospital systems (PAS) would be an advantage. About us Here at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population. We are ranked as the third in the country for research, embedding education and training across the organisation. Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff. Our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes our hospital stronger. If you share our values and our enthusiasm for getting it right for patients, colleagues, and our community, you will find a home at Portsmouth Hospitals University NHS Trust The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veterans status, colour, religion, disability, sexual orientation, and beliefs. Date posted 25 February 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year Contract Permanent Working pattern Full-time Reference number REF 1325A Job locations Queen Alexandra Hospital COSHAM PO6 3LY Job description Job responsibilities This post is only open for applications for individuals employed within the Hampshire and Isle of Wight NHS Care System Organisations within scope are as follows: Hampshire and Isle of Wight IntegratedCare Board Southern Health Foundation Trust Portsmouth Hospitals University NHS Trust University Hospital Southampton Solent NHS Trust South Central Ambulance Service Isle of Wight NHS Trust Hampshire Hospitals NHS Salary: Band 2 Salary: £23,615 per annum Work Location: Queen Alexandra Hospital, Cosham Hours per week: 37.5 hours per weeks, Full-time. Contract Type: Permanent Key Responsibilities: Working as part of a team to provide admininstration and clerical support to the Musculoskeletal Access Centre to assist in the smooth running, preparation and scheduling of Outpatient clinics and theatre lists, in accordance with the principles contained within the Trusts Waiting List Policy and Outpatient Access Policy and in line with the current waiting time targets. To maintain a polite friendly and efficient service for patients and their relatives. To ensure data is accurately recorded on the Trusts Patient Admission System. For further information please refer to the enclosed Job Description Job description Job responsibilities This post is only open for applications for individuals employed within the Hampshire and Isle of Wight NHS Care System Organisations within scope are as follows: Hampshire and Isle of Wight IntegratedCare Board Southern Health Foundation Trust Portsmouth Hospitals University NHS Trust University Hospital Southampton Solent NHS Trust South Central Ambulance Service Isle of Wight NHS Trust Hampshire Hospitals NHS Salary: Band 2 Salary: £23,615 per annum Work Location: Queen Alexandra Hospital, Cosham Hours per week: 37.5 hours per weeks, Full-time. Contract Type: Permanent Key Responsibilities: Working as part of a team to provide admininstration and clerical support to the Musculoskeletal Access Centre to assist in the smooth running, preparation and scheduling of Outpatient clinics and theatre lists, in accordance with the principles contained within the Trusts Waiting List Policy and Outpatient Access Policy and in line with the current waiting time targets. To maintain a polite friendly and efficient service for patients and their relatives. To ensure data is accurately recorded on the Trusts Patient Admission System. For further information please refer to the enclosed Job Description Person Specification Skills and Knowledge Essential The ability to work using own initiative and without supervision. Good communication and interpersonal skills. Computer literacy & keyboard skills. Literacy and numeracy. Good office skills. Desirable Knowledge of hospital databases/ information systems. Knowledge of Microsoft Office. Qualifications Essential Educated to GCSE Level. Experience Essential Previous experience of providing clerical support in a busy and challenging environment. Evidence of experience of working with the public. Desirable Experience of working in a healthcare environment. Person Specification Skills and Knowledge Essential The ability to work using own initiative and without supervision. Good communication and interpersonal skills. Computer literacy & keyboard skills. Literacy and numeracy. Good office skills. Desirable Knowledge of hospital databases/ information systems. Knowledge of Microsoft Office. Qualifications Essential Educated to GCSE Level. Experience Essential Previous experience of providing clerical support in a busy and challenging environment. Evidence of experience of working with the public. Desirable Experience of working in a healthcare environment. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Portsmouth Hospitals University NHS Trust Address Queen Alexandra Hospital COSHAM PO6 3LY Employer's website https://www.porthosp.nhs.uk/work-for-us/ (Opens in a new tab)