Dakota Hotel based in South Queensferry are seeking a reliable and hard-working individual to join our Housekeeping Team on the role of Housekeeping Supervisor.
CONTRACT AND PAY RATE
Earnings are £13.50 per hour, paid weekly equating to a minimum guaranteed gross annual salary of £21,060.
The role carries a permanent contract of a minimum of 30 hours per week and typical shifts will be working any 5 days out of 7. This role does include working weekends.
PRIMARY ROLE RESPONSIBILITIES
* Be willing and able to undertake the role of
room attendant, linen porter, and public area cleaner as required to meet
operational needs.
* Support management in supervising and
providing direction to our housekeeping team, always ensuring the highest
standards of cleanliness by providing constructive feedback for improvement.
* Assist with the completion of new start training
plans by delivering on-the-job training to drive standards.
* Have a hands-on approach to all
responsibilities and areas of the department. Run shifts where you are the most
senior in charge, carrying out the opening and closing tasks for the department.
* To have a comprehensive knowledge of Shiji
Enterprise Platform and the Housekeeping module for attendant assignments,
placing rooms OOO/OOS, and updating housekeeping status.
* Support management in completing tasks such
as completing stock takes and compliance conversations.
* Be flexible in your working hours enabling
you to attend the weekly Operations Meeting once a month and the Profit and
Loss review once a quarter.
* To have a comprehensive knowledge of our
bedroom offerings ensuring standards are in line with those always outlined in
our operating procedures.
* Be willing and able to undertake the role of
room attendant, linen porter, and public area cleaner as required to meet
operational needs.
BENEFITS
In addition to being part of a culture infused with positivity and
opportunity for ongoing development, tangible benefits you could enjoy when you
join our team include:
* 40 per cent off stays at
any Dakota
* 25 per cent off drinks and
dining at any Dakota
* Access to our Employee
Assistance Program which includes
- free private mental health support and counselling sessions
- video GP consultations and private prescription services
- access to daily rewards to be cashed out for shopping vouchers
* Access to discounted gift
card platform
* Support from our inhouse
Mental Health Champions
* Additional holiday day on
the first anniversary of your employment.
* Family-friendly flexible
working options
* Meals on duty and
uniforming
* £200 bonus to recommend a
friend to join our team
* £10 bonus every time you
are mentioned on Trip Advisor
* Free bi-annual eye testing
for users of display screen equipment
* Accredited, certified
compliance training given on employment such as in Food Hygiene, Alcohol
Responsibility, Data Protection, and Health & Safety
* Access to a suite of
external, certified resources via our Learning Management System
* Supportive continuous
professional development culture with an annual appraisal and objectives,
or a Personal Development Plan.
* Opportunities to undertake
both internal and external training courses, including potential for
in-house Apprenticeships.
Full terms on our benefits can be found in our Handbook.
ABOUT DAKOTA HOTELS
Dakota is a growing UK-based lifestyle brand, known for our stylish
hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story
started with two boutique hotels on the outskirts of Edinburgh, in South
Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city
centre locations in Glasgow, Leeds, and Manchester, with Newcastle coming
in 2025 and more in our pipeline.
Dakota is synonymous for delivering attentive and genuine guest service.
We attract hard-working individuals who are passionate about working to the
highest standards and have been voted within The Caterer’s Top 15 Best
Employers in Hospitality for the last five years in a row. We were also
featured within the Top 10 employers in the 2024 Sunday Times Best Places to
Work in the UK, as well as being awarded the Spotlight Award for Best Places to
Work for LGBTQIA+ employees.
As recent winners of The Cateys ‘People Team of the Year’, we have
award-winning internal training programmes within Dakota Academy fostering
continuous development and ongoing training. As a result, over 75% of our
leaders have been promoted internally and, for four consecutive years, a member
of our team has won a prestigious Acorn Award awarded by The Caterer to
the ‘Top 30 under 30’ in the industry, demonstrating our success in
developing talent.
Eurocentral | Edinburgh | Glasgow | Leeds | Manchester | Newcastle
Our location,
Ferrymuir, Queensferry, South Queensferry EH30 9QZ is easily accessible by
train (15min walk from Dalmeny Train Station) and bus (frequent stops at
Ferrymuir Retail Park).
We also offer
complimentary parking for both employees and guests. We at Dakota Edinburgh are a 130-bedroom
boutique hotel with a destination cocktail Bar and brasserie-style Grill, as
well as three events spaces.
APPLICANT REQUIREMENTS
The successful applicant will have/be:
* At
least one years’ experience working as part of a housekeeping team.
* Have
an approachable personality and be able to show a long-term commitment to the
brand as a real team player.
* Confident
in managing operational demand and completing departmental tasks in a timely
manner.
* Fully
computer literate.
* Be
flexible in working the shift patterns required.
* Previous
experience as a self-checker, room checker or equivalent role is desirable but
not essential.
* Be able to be physically
active in your role, standing for much of your shift and working at
pace.
* An enthusiastic individual
who will promote our culture of positivity.
* Be task oriented with a
great pride for the work they do and attention to detail.
* Flexible with shift
patterns and available around the needs of our business.
* Successful candidates must
demonstrate having researched our brand and a genuine desire to be part of
our team.
APPLY
Please send us your up to date CV.
Visit our Careers page to
learn about current opportunities and find your #DreamRolesAtDakota – we’d love
to hear from you!
For more information on our luxury hotel, please visit our:
* Website
* Dakota Hotels Instagram or Dakota Edinburgh Instagram
*
Trip Advisor
*
Facebook page