This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Divisional Director - Autocentres
Job no: 553075
Work type: Full time
Site: Weymouth
Categories: Autocentre Management
Location: South West London, Weybridge
Salary: £Negotiable dependent on experience
Business Area: Halfords Support Centre
This is a large operational leadership role aimed at growing our business. The purpose is to manage multiple regional managers in a way that profitably grows Halfords Autocentres in a sustainable, customer and colleague centric way. To inspire, engage and develop a large workforce to increase profitability and customer satisfaction whilst developing our talent, reducing labour turnover and maintaining a high level of quality, compliance and safety across all measures.
KEY ACCOUNTABILITIES
Strategy & Leadership
* Lead delivery of the strategy, performance, and improvement for the Autocentres and division.
* Lead the development of the regional management team and Centre managers.
* Understand the make-up and nuances of the geographical area, ensuring we have the right proposition for our customer and colleague.
* Be the champion and voice of the centres, challenging and channelling the feedback to improve the experience for our customer.
* Lead on building investment cases for new locations and equipment.
* Role model and champion the Halford Values and leadership behaviours and champion the teams to act in the same way.
* Work with key fleet customers to grow our B2B channel.
Commercial performance
* Manage the commercial performance of the Centre within the division through leadership team, to deliver effective net profit performance and cost control across all lines of control.
Centre Operations
* Contribute to the definition, simplification and cost effectiveness of operational methods in conjunction with central operations.
* Ensure that priority change programs are flawlessly delivered and embedded throughout the areas and Centres, resulting in effective implementation and benefits realisation for the long term.
* Support the format development of the property function in determining the optimal portfolio of centres to deliver cost effective reach to existing and potential new customers.
* Work with health and safety colleagues to ensure total quality on our vehicles and robust stock controls.
People and Talent
* Create a performance culture, building high performing and ambitious teams that deliver objectives consistently whilst maintaining colleague engagement.
* Work collaboratively with HAC, retail, Support Centre and Senior Leadership Teams.
* Ensure that the centre teams are motivated, trained and engaged.
* Actively spot local talent, internally and externally and ensure that individuals are given appropriate development opportunities.
* Role model a personal growth mindset.
KEY SKILLS
* Extensive leadership experience in across large teams.
* Excellent communication and interpersonal skills.
* Experienced with budget management and financial planning.
* Ability to lead, engage and motivate a team.
* Knowledge of industry trends and market conditions with an ability to adapt and flex accordingly.
* Degree or equivalent in business or marketing related field preferred.
#J-18808-Ljbffr