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Job overview
An exciting opportunity has arisen to join the Leadership Team within the Central Booking department at Salisbury Foundation Trust, as a band 5 Outpatient Deputy Manager.
The successful candidate will join the team to provide a friendly and organised booking experience for our patients, working alongside the main booking team to ensure the safe and appropriate booking of outpatient clinics.
The department is a busy but friendly department and has a strong team environment, with staff needing to cross cover and support each other.
Main duties of the job
The successful candidate will need to be experienced in, or be willing to learn how to use multiple IT systems including eRS and Lorenzo and have a good understanding of patient pathways and referral processes.
We are looking for evidence of strong leadership skills, team working as well as the ability to work independently. The organisational skills to work in a busy team environment, whilst prioritising workload and working to deadline, recent line management and leadership experience is essential.
The candidate must have excellent verbal and written communication skills and experience in patient/customer contact.
Detailed job description and main responsibilities
Please see attached Job description and person specification for full details of roles and responsibilities.
Person specification
Education and qualification
Essential criteria
* Degree level qualification or equivalent experience
Experience
Essential criteria
* Substantial experience of working in an administrative environment with significant experience managing and developing a team.
* Experience of working across departmental and organisational boundaries to deliver specific targets and to improve services
Knowledge and skills
Essential criteria
* Planning and organisational skills - ability to prioritise, organise and coordinate workload across the team
* Ability to demonstrate high quality leadership skills
We offer excellent benefits that help make SDH a great place to work. These include but aren't limited to:
* Holiday starting at 27 days plus Bank Holidays rising to 29 days after 5 years and 33 days after 10 years for Agenda for Change staff
* Access to a career average revalued earnings pension scheme
* Life assurance if a member of the pension scheme
* An extensive Health and Wellbeing offer to help you deal with life's challenges
* Cycle to work scheme
* Uniform provided (where required)
* Opportunities to get on - take advantage of our ongoing learning opportunities and training, to help you achieve the job and career you want.
Please be advised that this vacancy may close earlier than stated if we receive a large number of applications.
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