We are seeking a Senior Supervisor to join our team, covering St Albans and surrounding area.
About the role
As a Senior Supervisor, you will lead a small works team to ensure exceptional service standards and achieve key performance indicators (KPIs). The team focuses on handling multiple order works, including Complaints, Disrepair, and Damp & Mold related tasks.
About the position
This is a permanent, full-time opportunity with an estimated salary of £40,000 - £50,000 per annum, depending on experience. We require a strong leader who can effectively manage a team to deliver high-quality results and meet organizational objectives.
Key responsibilities
Main Responsibilities:
* Lead and manage a small works team to achieve excellent service standards and KPIs.
* Handle multiple order works, including Complaints, Disrepair, and Damp & Mold related tasks.
* Develop and implement effective team management strategies to enhance productivity and job satisfaction.
* Maintain accurate records and reports to track team performance and progress.
Requirements
Essential Skills and Experience:
* A minimum of 2-3 years' experience in a supervisory or management role, preferably in a similar industry.
* Demonstrated ability to lead and motivate a team to achieve exceptional results.
* Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and stakeholders.
* Strong problem-solving and analytical skills, with the ability to identify and resolve complex issues.