Store Experience Design & Global Shop Fit Senior Manager
Join to apply for the Store Experience Design & Global Shop Fit Senior Manager role at The Body Shop.
The Body Shop
When Anita Roddick founded The Body Shop in 1976, she had a vision: business as a force for good. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns.
Your role in a nutshell
To operationally lead the Global Marketing Store Experience Design & Shop-fit programme to deliver commercially viable, best in class Retail Shop-fit solutions that are flexible/scalable to suit our diverse real estate and 3rd party requirements. Working closely with the CMO and Brand Experience Director to innovate and evolve creative, highly effective Experiential omnichannel experience solutions that drive traffic to store and exceed expectations in-store.
CUSTOMER CENTRIC RETAIL CONCEPT EVOLUTION AND DEVELOPMENT
* Working closely with CMO and Brand Experience Director, develop strategies to elevate TBS store concepts.
* Realise creative opportunities to ensure the brand is where the customer is.
* Optimize omnichannel experiences (physical – digital) and continually assess solutions for delivery of communications in store.
* Trend monitoring, and expert setup of innovation/vision projects to re-set the brand profile.
More About The Role
RETAIL DEPLOYMENT STRATEGY AND PROGRAMME
* Create cost-efficient, tailored plans for different retail tiers to address customer needs and maximise profitability.
* Lead procurement activities including selection, onboarding and managing supplier relationships.
* Briefing and managing agencies to create and deliver these projects on time and on budget.
* Build and manage project budgets ensuring commercial viability and ROI.
* As global expert function, create guidelines, share best practices, and guide markets to enable local execution.
FRAMEWORKS AND GUARDRAILS
Ensure TBS guidelines/specs/ethical requirements adhered to & TBS brand maintained.
What We Look For
* Demonstrates leadership capability.
* Manages complexity, multiple stakeholders & fast-paced change.
* Strong organisational and influencing skills and attention to detail.
* Understanding of Global Marketing and Brand vision.
* Sensitivity to The Body Shop aesthetic.
* Ability to take initiative, ownership, accountability for the project.
* Strong analytical skills & strategic awareness.
* Demonstrates Impact & Influence.
* Highly customer focused.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Retail
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