Join Our Award-Winning Pub Business!
Are you passionate about the pub industry and looking for an exciting opportunity to grow your career? Look no further! We are a multi-award-winning pub business based in the traditional home of brewing, Burton-Upon-Trent, and we’re on the lookout for talented individuals to join our dynamic team.
Why Work With Us?
* Innovative Pub Support Centre: Our progressive and modern Pub Support Centre is located in the heart of Burton-Upon-Trent, offering a unique and inspiring work environment.
* Top-Notch Training Facilities: Benefit from our best-in-class Publican training facilities, thanks to a £1m investment in 2018/19. Our state-of-the-art Kitchen Academy features training facilities, a working cellar, and two fully functioning bars.
* The Academy: Enjoy access to our excellent training and conference space, designed to support your professional development.
* Growth Potential: With proven capability to scale-up without further infrastructure investment, your career can grow alongside our business.
* Cutting-Edge Technology: Work with sector-leading digital platforms and processes that ensure advanced, hyperconnected, and seamless public journey experiences, now fully integrated into our retail pubs offer.
Join Us Today!
* If you’re ready to take your career to the next level and be part of a forward-thinking, award-winning pub business, we’d love to hear from you. Apply now and become a key player in our success story!
The Role
Our L&T Operations Managers (OM) are at the forefront of partnering with our Publicans, developing awesome pubs for the community. Operations Managers think big, innovative, and commercially inspire our Publicans to generate sustainable sales and profitability, as well as converting those sales to profit through excellent pub controls and disciplines to exceed targets and drive performance. Inspiring People, Growing Pubs & being proud underpin the OM approach and effective delivery of; Partnership, Guest, Compliance, Sales and Profit.
The Location
North West England (Manchester, Richmond and Cumbria)
The Accountabilities
* Attract, engage, and build relationships, networking with talented individuals to ensure Punch Pubs is the best pub company to partner with.
* Ensure implementation of Publican calibre development plans supported by a performance management culture, setting new Publican’s up for success utilising the Punch Epic framework.
* Devise and maintain a strategic area plan that achieves its substantive Let’s targets.
* Proactively utilising the centrally available Publican Recruitment tools and talent banks in help in managing business failures by staying close to the reality of business and reacting quickly with viable solutions.
* Drive an exciting sales led culture across all pubs – maximising all sales opportunities underpinned by a Business to Business Mindset (B2B)
* Ensure there are clear 5* Publican calibre development plans supported by a positive performance management culture.
* Engage with, support delivery of and promote centrally facilitated tools, that support Publicans to maximise the power of social media in interacting with their communities, guests and in turn generate sales.
* Maximise the Punch guest segmentation tools, HDI insight data to add value to publicans guest led decision making inclusive of (Food, Drink), price, place, and promotion (ROTW).
* Adherence to regulated principles of The Pubs Code.
* Maintaining strong publican relationships by adhering to the Punch call cycle (add 1,2,3 ref)
* Manage drinks range effectively - helping pubs adhere to stocking policy and purchase to tied agreements.
* Management of Large Pack Tie Compliance ensuring CDI is below the targeted % average, with a zero tolerance to buying out.
* Working with the central credit team, and support tools in preventing and managing debt
* Lead and develop Publican business and sales growth skills within your region as a key focus for growth
* Deliver Operational excellence across all Pubs maintaining high standards across the Operational basics.
* Utilising the premiumisation ranging tool to achieve 100% perfect range that drives great margin and sales.
* Seek commercial sales opportunities for Punch Pubs & Co inclusive of converting Tied Non Stockists to Punch
* Develop a clear vision to deliver area plans and aligned budget which focuses on Key Performance Indicators such as organic sales growth, succession planning, improved cost control and operating profit, including effective management of budgets, forecasting and overall P&L management.
* Driving area to achieve long term profitability whilst ensuring all targets and KPIs are achieved
* From your strategic area plan, deploy capex ensuring targeted areas of investment deliver against ROI (full, POI, Ignite levers in punch)
What you'll receive:
* Competitive salary
* Performance bonus
* Car Allowance
* Pension
* Life Assurance
* Private Health Care
* 25 Days holiday, plus the option to buy and sell
* Company sick pay
* Retail and Leisure discount scheme
* Full health and wellbeing suite
* Development opportunities
* Plus lot's more.....