Duty Manager at Newmarket
£24,561 to £25,236
In this role, you will oversee daily operations, ensure Health and Safety standards are followed, manage staff on shift, and enhance the overall member/customer experience of the Leisure Centre.
Working Hours:
37 Hours per week
Rota:
Week 1
* Monday 9:00-15:30
* Tuesday 13:30-22:00
* Wednesday 13:30-22:00
* Thursday 10:00-17:00
* Friday 5:30-13:30
* Saturday OFF
* Sunday OFF
Week 2
* Monday OFF
* Tuesday 13:30-22:00
* Wednesday 13:30-22:00
* Thursday OFF
* Friday 5:30-13:30
* Saturday 11:00-16:30
* Sunday 12:30-18:30
Week 3
* Monday 10:00-15:30
* Tuesday 13:30-22:00
* Wednesday 13:30-22:00
* Thursday 10:00-18:00
* Friday 5:30-13:30
* Saturday OFF
* Sunday OFF
Week 4
* Monday OFF
* Tuesday 13:30-22:00
* Wednesday 13:30-22:00
* Thursday OFF
* Friday 5:30-13:30
* Saturday 6:15-14:00
* Sunday 7:30-13:00
Responsibilities:
* Ensure the safety and exceptional customer service throughout the facility.
* Promote the Leisure Centre's activities and facilities to both new and existing customers and staff.
* Support the Centre Manager and colleagues in maintaining safe operations of the building.
* Handle administrative duties relating to customer service, including scheduling, staff training, and managing customer feedback.
* Flexibility on shift if support is required elsewhere in the building.
Qualifications:
* National Pool Lifeguard Qualification (NPLQ) is required.
* First Aid at Work certification required.
* Swim Teaching Qualification (not required but desirable).
Candidates without an NPLQ will have the opportunity to undergo full training after a successful swim test and interview. First Aid at Work can be attained with Abbeycroft.
Additional Information:
* A Multisite membership.
* A discounted multisite membership for someone that lives with you.
* Free child swims (Not lessons).
* Annual Leave entitlement.
* Pension Scheme with NEST.
* Opportunities for career development and progression.
We also offer Westfield Health Benefits which include Mental, Physical health and financial support, a 24/7 DoctorLineTM, access to Togetherall and generous Highstreet discounts and cashback.
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