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Homebased with monthly travel to Serco sites – Wales (Cardiff) / West Midlands (West Bromwich, Birmingham, Coventry)
Ready to make an impact?
At Serco, our ambition is to create a better future by addressing the needs of governments, authorities, communities, businesses, and citizens. This vision has driven us to build a best-in-class employment, skills, and training business, aligned with growing government commitments to employment, adult learning, and apprenticeships.
As Delivery Assurance Coordinator, you will be responsible for supporting the Delivery Assurance Manager and wider Delivery Assurance Team in maintaining effective controls to provide assurance.
You’ll be entrusted to:
* Support and coordinate with subcontractors to ensure onboarding and ongoing due diligence activity is completed to agreed timescales.
* Coordinate the publishing and communication of updated documents via the relevant IT platform to key stakeholders.
* Support the Delivery Assurance Manager and wider Assurance Team with the coordination of scheduled and ad hoc assurance activities.
* Support the Delivery Assurance Manager in ensuring all contracts and contract variations are tracked and logged on the Contracts Management Application (CMA).
* Liaise with Serco Group QHSE Colleagues to ensure H&S assurance activities are scheduled and undertaken to agreed frequencies.
* Ensure that all complaints are logged on the Serco incident management Platform Assure and maintain robust management information to track trends and inform continuous improvement.
* Undertake relevant audit activity to ensure that operational financial controls are robust.
Does this sound like you?
You’ll be a great fit for this role if you have:
* Strong IT skills with particular emphasis on the full M365 Office Suite, mainly Excel.
* Strong communication skills with the ability to confidently communicate with internal and external stakeholders.
* Ability to meet fixed deadlines while maintaining exceptional accuracy and attention to detail.
* An understanding of employability and skills contracted provision.
* Formal H&S qualification or equivalent.
* Recognised risk assurance or audit qualification.
* Experience of CRM based systems.
* Experience of working in an Assurance and Audit environment.
Discover all you need to keep growing
Here you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals.
Because this is a place for you
Our people are integral to everything we do. That’s why our benefits are designed to put you first:
* Holidays: Up to 25 days plus bank holidays.
* Training and development: A wide range of learning opportunities with over 1,100 internal courses available.
* Health and wellbeing: 24/7 Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app.
* Discounts: Save across around 1,000 retailers.
* ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount.
* Employee networks: Dedicated networks where colleagues can find support and share challenges.
* Charity: Support a charity or organisation with a paid volunteering day each year.
A little bit about us
At Serco, we’re a fast-growing company, serving governments around the globe. Our work spans a wide range of sectors including Justice, Immigration, Defence, Leisure, Healthcare, Transport, and Citizen Services.
Our inclusive recruitment process: We see people first and foremost for their performance and potential.
Let's impact a better future, together. Apply today.
For help with your application, or to discuss your eligibility, please contact 0345 010 4000.
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