Hybrid working 25 days annual leave Blue light card Trinity House Group are exclusively recruiting within a busy credit control department, liaising with clients and Local Authorities to resolve queries and making sure payments are received on time on their accounts. You will be required to chase payment via letter, email, and telephone. Collecting payment via Telephone and payment allocation via Excel and our accounting software – Navision. Key Responsibilities Managing your accounts effectively and effectively Investigate payment queries and unallocated cash Liaise with Local Authorities regarding payment queries and missing documentation Meet daily deadlines and Credit Control Targets Speak with private service users regarding payment queries and telephone payments as and when required Enter payments into Navision and allocate (experience desirable but not essential) Ensure all internal controls are adhered and met Ensure you meet debt targets Undertake ad-hoc credit control projects as and when they arise Work with the invoicing team to resolve payment allocation queries Manage workload efficiently and in an organised manner Work with Sales ledger team to ensure deadlines are met Job Skills, Qualifications, Knowledge & Education Requirement Experience of Excel required. Good organisational and time management skills. The ability to research, digest, analyses, and present material clearly and concisely. Flexibility and adaptability to juggle a range of different tasks and meet deadlines. Ability to work on own initiatives or within a team. Discretion and an understanding of confidentiality issues. Experience of Navision accounting software (beneficial). Professional phone manner and written communicational skills.