Are you a passionate IT whiz with a knack for problem-solving? We're seeking a dedicated and enthusiastic IT Support Technician to join our team at a prestigious all-girls independent school in Kensington. This full-time position offers the exciting opportunity to play a vital role in maintaining a smooth-running and technologically advanced learning environment that empowers our students and staff. About Our School: We provide a nurturing and stimulating learning environment that embraces technology as a powerful tool for learning and innovation. We boast: A state-of-the-art IT infrastructure, including a robust network, a variety of devices (laptops, tablets, projectors), and user-friendly learning applications. (Optional: Briefly mention any specific achievements related to technology integration in education) A dedicated and experienced IT team committed to providing excellent technical support to students, faculty, and staff. A focus on promoting responsible digital citizenship and fostering a positive and productive learning environment. The Role: In this pivotal role, you will play a key part in ensuring our technology infrastructure operates seamlessly, supporting the needs of a vibrant learning community. Your responsibilities will include: Technical Troubleshooting: Diagnose and resolve a wide range of IT hardware and software issues faced by students, faculty, and staff. Provide timely and effective technical support through various channels (phone, email, in-person). Maintain a detailed record of IT issues and solutions for future reference. Maintaining Systems: Implement preventative maintenance procedures to ensure the smooth operation of the IT infrastructure. Install, configure, and update hardware and software as needed. Monitor system performance and troubleshoot any network or server issues. Supporting User Needs: Provide user training and support on various software applications and IT resources. Assist with classroom technology integration to enhance learning experiences. Promote responsible digital citizenship among students and staff. The Ideal Candidate: We are seeking a qualified IT Support Technician with a minimum of [X] years' experience in a similar role, preferably within an educational setting. The ideal candidate will possess the following attributes: A strong understanding of computer hardware, software, and network troubleshooting principles. Excellent problem-solving and analytical skills. Effective communication and interpersonal skills, with the ability to explain complex technical issues in a clear and concise manner. A proactive and organized approach to work, with a strong focus on customer service. A commitment to staying up-to-date with the latest technological advancements in the education sector. What We Offer: The opportunity to join a prestigious all-girls independent school in Kensington and make a positive impact on a thriving learning community. A supportive and collaborative working environment that values professional development. Competitive salary and benefits package (mention if applicable). The chance to be part of a team dedicated to technology innovation and supporting a dynamic learning environment. Ready to Join Our Team? Please submit your CV