Due to growth and new business The Cake Crew are looking for an experienced Quality Assurance Manager to join our expanding Technical Team. This is a site-based role based in Bala, North Wales. Hours of work are Monday - Friday 9am - 5pm with some flexibility to meet the demands of the role and support the quality team. The role is to be a Gate Keeper of product quality / Champion of factory visit ready status / Complaint Investigation Inc. RCA / Leadership for factory QA staff & delivery of QA outputs and activities / Taste Panel Regime (daily, cross-functional Inc. EOL & benchmarking). Person profile: High level of accuracy Minimum of 2 years' experience working within a similar technical role. Food industry experience essential. Excellent written and verbal communication skills Team player Excellent administrative skills Computer literate in all aspects of Microsoft Office Food Hygiene | HACCP Qualified Conversant with retailer Codes of Practice and Policies desirable – Tesco, Sainsbury's, CO-OP, Aldi, Asda, Morrisons, Iceland, Lidl and Premier / would be an advantage Excellent time management Uses own initative to “get the job done” Key areas of responsibility: Team Development & Succession Planning for QA function "Technical" training i.e.; metal detector / allergen training / labelling training etc. Help achieve & maintain A grade BRCGS, support prep and coordination Support with Factory Visit Ready Status Drive Coordinates corrective action reports generated from external audits (BRCGS & customer audits) and sees through within deadlines Internal Audit controller management of the internal audit schedule, driving completion and affective close out of NCs HACCP Team Member / Deputy Lead TACCP / VACCP team member Coordination of mock recalls and close outs Complaint investigations & incident reports Product Quality / Food Safety drive through GMP auditing & Trend Reduction / Issue Resolution NPD liaison / Meeting attendance Attend factory tiering meeting to represent the "QA" function / updates Implementing procedural documentation / TBT & Factory training where needed Attend customer quality panels/technical handovers If this describes you go to www.thecakecrew.co.uk to apply or contact for more details or to submit your CV. ADZN1_UKTJ