We have an exciting opportunity for a Café Assistant to join the team in our Harry Rocks Café in Poole on a part-time, permanent basis. This role forms part of a team of which you will be a key member by being the face of our brands and exceeding customer service expectations always.
The Role
We are looking for a motivated individual who is passionate about delivering excellent customer service, eager to learn and able to share our TRUE Values.
In this role you will assist the Café team with the efficient running of Harry Rocks Café and Snack Bar. This will include all aspects of the café operation including equipment & facilities, Health & Safety, customer care and administration.
In addition, you will set and maintain the highest standards of customer service in the café, ensure a high standard of cleanliness at all times, follow all Health & Safety procedures and safe systems of work, ensure the safe operation of the café and use equipment in a safe manner. You will ensure any administration tasks and records are compiled accurately.
Important details to know:
* Early starts will be required as shift times are set around departure times.
* Food Hygiene qualification would be desirable
* Reside within a reliable commute of Poole, Dorset or be willing to relocate.
As a colleague, you can enjoy a range of benefits from day one, including:
* Discounts on duty free shop onboard
* Unlimited Concessionary Travel for you, you and your family and one nominated other
* 25 days of annual leave, plus bank holidays (pro rata for the period of the contract)
* Life Assurance
* Full uniform
* Full training
* Free secure parking On-site parking in Poole
* STAR Awards and recognition for exceptional performance
* Access to WeCare employee support programme and workplace MHFA’
* Salary to be discussed at interview
About You
We look for a positive attitude, flexibility, a friendly disposition, and importantly a genuine passion to help others and to provide quality service. No experience is required, just a can-do attitude and:
* A positive outlook with bags of personality
* A team player and willing to jump straight in helping wherever needed.
* A passion for delivering excellence in everything you do
* Good communication skills because you will be talking to our amazing customers daily
* You will often need to multitask, therefore a hard-working attitude is key here
If all the above sounds like you then we would love to receive your application today.
If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
If you would like any further details, a copy of the Job Description, or a copy of this advert or the job description in another format please contact us.