IT Field Engineer, 6 Month FTC, £30k per annum(pro rata) + company car
Our client is seeking a dedicated IT Field Engineer to join their team, you will be responsible for providing technical services to their customers. This includes installations, system upgrades, break-fix support, and other related tasks.
Key Responsibilities:
* Deliver services efficiently, following relevant procedures to ensure the best customer experience.
* Keep customers informed of work progress with regular updates.
* Provide thorough and timely reports, logging all issues and steps taken to resolve them.
* Collaborate with colleagues and escalate critical technical issues promptly.
* Maintain professionalism, good timekeeping, and a helpful attitude.
* Ensure data security and guard against data loss.
* Complete personal admin tasks, including software synchronization and mileage reporting.
* Maintain boot stock levels and adhere to stock replenishment procedures.
* Participate in an on-call rota for emergency fault cover and Saturday overtime for planned installs/renewals.
Essential criteria:
* Strong communication and IT experience, including Microsoft server and workstation operating systems.
* Knowledge of Windows operating systems, TCP/IP, and Windows networking.
* MS Active Directory skills and experience with switches and routers are desirable.
* Full UK driving license
* Relevant technical qualifications (e.g., MTA, CCNA, Microsoft Azure, ITIL Foundation).
Although the role is initially for a 6-month period there is a high possibility of extension. If you're interested in this role, please forward an up-to-date copy of your CV.
Due to the nature of this role on candidates based in Northern Ireland will be considered for this role.