Role: IT Projects & Support Engineer
Location: Leicester (Hybrid)
Salary: £30,000 - £45,000 DoE
Summary:
Are you a skilled Infrastructure Engineer looking for your next challenge? We're working with a leading organisation that provides innovative cloud-powered solutions to over across the education sector. This is a fantastic opportunity to join a dynamic team and work on cutting-edge technologies while delivering exceptional service to clients.
This hybrid role combines working from home, office-based tasks, and visiting client sites, so a proactive and adaptable approach is essential.
The Role:
As an Infrastructure Engineer, you'll support clients with on-site and remote services, ensuring smooth operation and compliance with the latest IT standards. You'll also contribute to the development of new systems, maintain existing technologies, and help improve business efficiency through cutting-edge solutions.
Your responsibilities will include:
1. Providing on-site and remote support to resolve technical issues and service requests.
2. Monitoring and responding to events in the Network Operations Centre (NOC) and Security Operations Centre (SOC).
3. Managing cloud solutions, including WLAN, MDM, and VoIP platforms.
4. Deploying, maintaining, and optimising systems to enhance client operations.
5. C...