Neway is looking for an Assistant Gypsy & Traveller Services Officer to join our client based with Cardiff County Council.
Location: Shirenewton Gypsy Site
This role is starting asap. This is a temporary position available until March 2025 to cover maternity leave. Please note that hybrid working is not an option; the role requires full-time on-site presence. The working hours are Monday to Thursday, 8:30 AM to 5:00 PM, and Friday, 8:30 AM to 4:30 PM. Due to the lack of reliable public transport servicing the area, candidates must have access to their own vehicle. An Enhanced DBS will be a requirement for any successful candidate.
Job Purpose:
To take an active part in the provision and management of the Council’s Gypsy & Traveller Service. To contribute to the services vision and embody it’s values.
The Assistant Gypsy & Traveller Services Officer will be responsible for:
To provide assistance to the Gypsy & Traveller Service Manager and officers with the management of the Council’s Gypsy & Traveller sites. To assist in the general operation and development of the service area.
Job Specific Requirements
1. To provide a reception service for all telephone enquiries and direct presentations at the Gypsy Traveller site office. This will involve the provision of basic advice, support and assistance for all service users and for external providers that contact the service.
2. To encourage and facilitate the provision of additional support through referrals to other officers within the service as required.
3. To carry out the duties required to ensure the efficient and effective running of the Gypsy & Traveller service and the welfare of it’s residents. This will include managing and processing the daily sales of utility credits, ensuring records are updated with relevant information and providing a high quality service to all service users.
4. To assist with the reconciliation and banking of utility credits on a weekly basis.