Education: Secondary (high) school graduation certificate
Experience: 3 years to less than 5 years
Work Setting: Consulting firm
Tasks:
1. Respond to users experiencing difficulties with computer
2. Provide customer service
3. Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
4. Evaluate and install computer hardware, networking software and operating system software
5. Provide problem-solving services to network users
6. Perform data backups and disaster recovery operations
7. Set up local area networks and connections to the Internet
Computer and Technology Knowledge:
1. Networking software
2. Networking hardware
3. Networking security
4. Internet
5. Servers
6. Desktop applications
7. Security software
8. Word processing software
9. MS Office
10. MS Windows
Security and Safety:
1. Bondable
Transportation / Travel Information:
1. Own transportation
2. Own vehicle
3. Valid driver's licence
Work Conditions and Physical Capabilities:
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