Job Opportunity: Service Advisor – Automotive Sector
Location: Preston
Hours: Mon – Fri, 8:00 AM – 6:00 PM + 1 in 3 Saturdays, 8:30 AM – 1:00 PM
Salary: £27,000 per annum (46.5 hours contract) + Bonus Scheme
Actio Recruitment is delighted to assist our esteemed automotive client in Preston with their search for a talented Service Advisor. If you have a passion for customer service, a flair for communication, and an interest in the automotive sector, this could be the perfect role for you!
Key Responsibilities
1. Acting as the first point of contact for customers, ensuring a warm and professional welcome.
2. Managing customer bookings, providing updates, and ensuring a smooth service experience.
3. Liaising with the workshop team to keep customers informed of their vehicle’s progress.
4. Upselling additional services and repairs where appropriate.
5. Handling customer queries and resolving issues to ensure maximum satisfaction.
6. Maintaining accurate records and managing invoicing.
What We’re Looking For
1. Previous experience in a customer-facing role, ideally within the automotive sector.
2. Strong organizational and multitasking skills.
3. Excellent communication and interpersonal abilities.
4. A proactive attitude with a commitment to delivering outstanding customer service.
5. Knowledge of automotive systems and terminology is a bonus but not essential.
What’s on Offer
1. Competitive Basic Salary: £27,000 per annum.
2. Bonus Scheme: Rewarding performance based on customer satisfaction and achieving budget targets.
3. A supportive work environment within a reputable automotive business.
4. Opportunities for career growth and development.
How to Apply
If you’re ready to take the wheel in your career and become an integral part of a dynamic team, we’d love to hear from you!
Actio Recruitment are a recruitment consultancy and an equal opportunity employer.
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