This is a great opportunity to take the first steps in your hospitality career and work as part of The Reception Team with Surya Hotels, working with the hotels Senior management team to maximise guest experience. In a new era in hospitality, make your mark and really drive it forwards, embracing our ‘Ownership with Personality’ values.
Restored to its former glory, The George Hotel has proudly
sat on Colchester High Street in Essex, close to the City’s Castle, for over
500 years. It has always been at the center of bustling life in England’s
oldest recorded town and with historical artefacts, medieval cellars dated back
to AD60, period features and beautiful beams; it really is one of a kind and a
place to remember!
We’re looking for a Receptionist who:
* Maintains
a positive and calm outlook,
* Has
a friendly approach,
* Can
communicate effectively both verbally and in writing,
* Carry
out instructions,
* Be
able to pay close attention to detail,
* A
desire to provide exceptional customer service.
To succeed you should also have good sales ability, an
approachable manner, and knowledge of the MS Office suite.
Receptionist duties and responsibilities will
include but aren't limited to:
* taking
reservations,
* dealing
with guests’ enquiries and assistance,
* check-ins
and check-outs,
* taking
payments,
* answering
calls and emails and ensuring a high level of customer service at all
times.
We offer you:
* Access
to Employee Assistance Programme – helping our hospitality team through
any difficult times 24 hours a day, 7 days a week.
* WageStream
– we offer the ability to access your wages as you earn them, or save as
you earn too!
* Retail
and Supermarket discounts
* Discounted
meals & stays across all of the groups hotels around the UK, up to 50%
off
* A
development programme to continue your rise to becoming a “Hospitality
Superstar”- We love to promote from within our teams - including
apprenticeships, accredited and professional training.
* Bike
to work scheme
* Electric
Vehicle Scheme
* Bus
Saving Scheme
* Flexible
working hours
* Inclusion
in tronc scheme
* Increasing
annual leave
If you feel your experience is a match for this Receptionist role,
we encourage you to apply today!
Surya Hotels is one of the UK’s leading niche
hotel groups, with a rapidly expanding portfolio of outstanding properties,
situated in some of the UK’s most idyllic settings, from historic Suffolk and
Norfolk towns, Essex City or coastal resorts to picturesque Surrey villages.
Our hospitality family has a ‘best in class’ ethos to exceed our guest
expectations; creating experiences that embrace our heritage locations, our
people and the communities we work within.
We aim to consistently deliver best in class experiences with personality and
warmth. From our warm welcome, to our ‘See-you-again-soon’ Goodbye.
Stay. Explore. Discover.