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Stylist - Part Time 16 hours - Gunwharf, Portsmouth
Client: AllSaints
Location: Portsmouth, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 1fe7e0d82e1d
Job Views: 89
Posted: 22.01.2025
Expiry Date: 08.03.2025
Job Description:
The role
As an AllSaints Stylist, you are the fundamental link between our products and customers. The majority of the day will be spent on the shop floor, styling and influencing our customers across our busy shop floors. You will also support handling first line customer enquiries via our online customer service system, with the remainder of your time being spent with in-store customers. You will work closely with your management team, supporting the store in reaching its targets, selling our collections to our customers and ensuring that our stores are looking fabulous at all times.
What will I be doing?
* Spending the majority of your time on the shop floor, styling customers in our latest collections.
* Maintaining the store’s aesthetic and ensuring that product is readily available for customers.
* Handling stock replenishment, deliveries, and digital orders.
* Responding to first line customer queries via our online customer service system.
* Making service decisions for customers to resolve issues while retaining their loyalty.
* Greeting customers and tailoring your approach to support their visit.
* Maintaining staff areas to the highest level of expectation.
* Working as one team and seeking feedback to support your growth and development.
* Spending 30 to 50 percent of your time on online customer service.
* Partnering with customer experience team leaders for coaching on service delivery.
What skills do I need?
* Friendly and attentive with excellent customer interaction skills.
* Awareness and knowledge of our brand and values.
* Can-do attitude and enthusiasm.
* Good problem-solving techniques under pressure.
* Tech-savvy with experience in digital tools.
* Passionate about fashion and brand advocacy.
* Excellent attention to detail.
About the location
Our outlet store in Gunwharf Quays, Portsmouth has been open since and usually trades from 10:00am - 19:00pm (subject to seasonal change). Our team enjoys bonding over various interests.
What we stand for
The Customer is the Boss: We work as one proud team to get the best for our customers.
One Team: We are joined up and encourage others to share their ideas.
We Do What We Say We Will: We know our goals and work with clear outcomes in mind.
We Are Responsible: We understand the impact we have on others and are positive about the future.
* A generous wardrobe allowance.
* Potential to earn more from our team commission scheme.
* Employee discount for you to spend with family and friends.
* Up to 33 days of leave (25 days + bank holidays) for up to 2 years of service.
* Access to dental cash plan & free virtual GP appointments.
* Life assurance cover and employee assistance helpline.
* Access to discounted gym membership and corporate discounts.
* Enhanced family leave benefits.
* Dedicated mental health support from our mental health first aiders.
#WeAreAllSaints
We aim to develop diverse teams and create an environment where everyone feels respected and valued.
If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
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