Employer: The Newcastle upon Tyne Hospitals NHS Foundation Trust
Employer type: NHS
Site: Trustwide
Town: 317 Trustwide
Salary: £46,148 - £52,809 per annum
Salary period: Yearly
Closing: 26/12/2024 23:59
Assistant Operational Service Manager
Band 7
Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS foundation trusts in the country, with around 15,000 staff and an annual budget of £1.6 billion. We have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
We’re in the top five providers of specialised health services in the country, supporting people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 6,500 patient contacts each day, delivering high standards of healthcare.
We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under-represented groups.
Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.
Job overview
Are you looking for a new opportunity to join a busy and varied directorate? If so, we may have the role for you!
Integrated Laboratory Medicine are looking for an Assistant Operational Service Manager to support senior managers across the directorate manage equipment contracts in order to bring improvements to service provision and efficiencies. You will be joining a friendly and supportive team of colleagues who all share a passion for patient care and a desire to develop improved and innovative ways of working within Pathology services.
Main duties of the job
The post holder will work with each of the departments within ILM to provide close day-to-day management of the already established managed equipment service contracts, as the equipment refresh is implemented. There will also be a focus on novating equipment into the contract in order to bring cost savings and operational efficiencies. Future opportunities for other MESCs are a potential and it is expected that this role would be crucial to that process. The post holder will also contribute to the business/commercial function within ILM.
This role does not have any line management responsibility; it is a trust wide role and cross site working will be expected. Working from home may form part of a typical working week. A flexible, hybrid approach to working is required.
The role will suit a team player and methodical thinker; experience of financial and business management are essential.
Working for our organisation
Our staff oversee around 6,500 patient contacts every day, delivering high standards of healthcare from various sites including:
* Royal Victoria Infirmary (RVI)
* Health Innovation Neighbourhood
* Newcastle Dental Hospital
* Newcastle Fertility Centre
* Northern Centre for Cancer Care, North Cumbria
* Northern Genetics Service
Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.
Detailed job description and main responsibilities
The main duties of the post holder will be;
* Supporting departmental managers in the day-to-day management of the contracts
* Liaising with MESC contract holders, primary suppliers and third parties
* Liaising with internal Trust departments including finance and procurement
* Working with colleagues across the directorate to ensure accurate and up to date costings are provided.
The post holder will work alongside senior managers both within the directorate and elsewhere across the Trust. Communication and interpersonal skills will be key to making a success of the role, and project management experience is desirable.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Knowledge & Experience
* Knowledge and or experience of operational, people and financial management; service strategy; business planning; and performance management
* Working knowledge and experience of emergency and elective admissions processes.
* Experience of operational management
* Experience of business and service planning.
* Fully conversant with NHS Modernisation Agenda including experience of managing waiting lists, booking and choice.
* Specialty specific knowledge and experience.
* Experience in the development of complex business cases including correlation of complex statistical and financial information to provide strategy for service development.
* Service modernisation and redesign
Skills & Abilities
* Excellent communication and interpersonal skills
* Demonstrable leadership and organisation ability
* Effective report writing skills
* IT skills - significant proficiency in use of MS Office Suite and other IT systems
* Effective organisation and time management skills
* Ability to handle change management effectively
Important note on completion of reference section of Application Form
All references from current and previous employers will be sought and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and work email address of each of your current/previous line managers that cover 3 years employment. Failure to complete this section may result in your application not being processed.
Candidates who are shortlisted for interview will be contacted by e-mail. You should check your SPAM folders as well as your inbox. If you have not been contacted within 4 weeks of the closing date you should assume your application has been unsuccessful.
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